By Editorial Team
Last Updated: Nov 13, 2025
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We went over the latest 1100 Vola Finance app reviews in November so you don't have to, and summarized them to tell you what users really think! 🧐
Vola Finance shows a 4.5 lifetime rating across roughly 33k reviews (about 27k on the App Store and 6k on Google Play). Recent feedback is far less upbeat, with users giving the app just 1.9 in the last few weeks (as of November 2025). Below, we’ll unpack what’s fueling the sharp drop and the main takeaways from user comments.
4.5
34K Reviews
Google Play
4.1
6K Reviews
iOS App Store
4.6
27K Reviews
On this page
Table of contents
Users say
Most reviewers like that Vola can spot a few bucks in a pinch, but the reality check is pretty consistent:
• Advances stay small (usually $15-$75) and often never grow, even after months of on-time pay-backs
• Cash isn’t “instant” for most users; transfers show up late the same day at best, but 24-48 business hours (plus a five-day “cool-off” before you can borrow again) is common
• You’ll pay a membership fee ($3.99, $8.99, $24.99, etc.) before you even know if you actually qualify, and many are billed after canceling
• Linking a bank can be a headache—Chime, Varo, SoFi, PNC and other online banks frequently get rejected despite showing in the menu
• Bugs and UX issues pop up a lot: login loops, buttons hidden under the nav bar, ID uploads that stall, missing CVV on the Vola card, and crashes after updates
• Customer support is mostly email-only; replies take days (or never arrive), calls go to dead numbers, and tickets sometimes won’t send
• A few users report early or duplicate withdrawals that triggered overdraft fees, plus charges for tiers they never used
Bottom line: handy for a small, slower advance if your bank is supported and you’re okay with the monthly fee—but most users say be ready for glitches, delays and tough-to-reach support.
👎Security & Privacy
👎Advertising Accuracy
👎Bank Compatibility
👎Subscription Cancellation
👎App Stability
👎Subscription Model
👎Approval Process
👎Fees & Costs
👎Customer Support
👎Funding Speed
👎Loan Amounts
Repayment Terms
Ease of Use
👍Reliability
What users like most
Reliability and Helpfulness
Many users appreciate the app for being reliable and helpful, especially in times of financial need.
Customer Service
Some users have praised the customer service for being responsive and helpful, providing assistance when needed.
Ease of Use
The app is often described as easy to use, with a straightforward interface that users find convenient.
Common complaints
Subscription and Fees
Users frequently complain about the subscription fees, feeling they are too high or unjustified, especially when the service doesn't meet expectations.
Cash Advance Issues
Many users report problems with receiving cash advances, including delays, low amounts, or being unable to access advances at all.
Customer Support
A significant number of users express frustration with customer support, citing unresponsiveness and lack of resolution to their issues.
Summary by feature
Positive
1%
Negative
99%
Many users express serious concerns about the security and privacy of their personal information when using the Vola Finance app. A recurring theme is the app's request for sensitive data, such as government IDs and bank account details, without delivering the promised cash advances. Users report feeling deceived, as the app often fails to provide the service after collecting personal information, leading to suspicions of data misuse. Additionally, there are multiple complaints about unauthorized charges and difficulties in account deletion, with some users fearing identity theft. The sentiment is overwhelmingly negative, with users advising others to avoid the app.
App reviews talking about Security & Privacy:
"...they most definitely aren’t giving you any. STAY FAR AWAY FROM THESE LIARS!"
"...they want me to jump hoops and do too much to get one. So.. delete."
"...they locked me out my account"
Vola Finance customer service
Examining how Vola Finance replies to user complaints reveals much about their customer service philosophy. You'll see whether they actively respond to complaints and take a user-first approach, or tend to shift blame onto the users. This analysis aims to provide a comprehensive understanding of their commitment to customer satisfaction.
Around 68% of recent reviews are complaints. Support jumps in on almost every one and roughly 80% of those replies give clear next steps, with only a few sounding neutral or outright dismissive. Even when about a fifth of the complaints are really harsh, the team stays calm and keeps the focus on solving the issue.
Here are the detailed metrics:
4/5
Customer Service Score
Based on recent 400 app review replies
Complaints severity
22%
Ignore rate
0%
Negative tone
5%
Other apps like Vola Finance
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4.2
26K Reviews
Monthly fee
Free
Advance amount
$40 - $200
Eligibility
Need verified income, three-month healthy deposits, and previous Gerald advance.
Features
Cash advances to $200, Buy now pay later shopping, Mobile plan financing, In-app bill management
3.5
40K Reviews
Monthly fee
$2.47
Advance amount
$5 - $1000
Eligibility
US adults with verified income, healthy deposits pass Beem's review.
Features
Instant $1,000 advances, 5% savings wallet, Credit-builder card, AI budgeting, Up to 10% cash-back
4.7
606K Reviews
Monthly fee
$8.00
Advance amount
$10 - $400
Eligibility
Adults in eligible states with active, steady-income account qualify responsibly.
Features
Cash advances, credit-builder line of credit, revolving credit, automatic savings, credit score monitoring
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