FloatMe Reviews: Complaints & Concerns

Positive

2%

Negative

98%

Many users express frustration with FloatMe's subscription cancellation process, reporting that they continue to be charged even after attempting to cancel their memberships. Numerous reviews mention unauthorized charges, with some users stating they were billed for months after cancellation. The app's customer service is often described as unresponsive or ineffective, leaving users feeling trapped in a service they no longer wish to use. The sentiment is overwhelmingly negative, with users feeling deceived and financially burdened by recurring fees they cannot stop.

App reviews talking about Subscription Cancellation:

"...I canceled my membership and they still took money out my account."

"...I cancelled this app and they still continued to charge me the monthly membership for months after."

"...I canceled my membership months ago and I'm still being charged for it! THIEVES!!!!"

Positive

8%

Negative

92%

Many users complain about the FloatMe app's stability, with frequent reports of login issues, app crashes, and endless verification loops. Users often find themselves stuck in a frustrating cycle of entering their credentials only to be redirected back to the login screen. Several reviews mention that the app crashes immediately upon opening, making it impossible to access their accounts or cancel subscriptions. Despite some users noting improvements, the overall sentiment remains negative due to persistent technical glitches and unresponsive customer support.

App reviews talking about App Stability:

"...every time I login the app refreshes to the login page..."

"I can't get past the verification code screen..."

"...app will not open. It crashes immediately and has for a couple of months..."

Positive

10%

Negative

90%

Many users complain about the subscription model of FloatMe, describing it as misleading and a scam. They report being charged a monthly fee, often $4.99, without receiving the promised cash advances. Numerous reviews mention being denied advances despite having paid the subscription fee, with some users unable to cancel the charges even after attempting to unsubscribe. The sentiment is overwhelmingly negative, with users feeling deceived by the app's promises and frustrated by the lack of service after payment.

App reviews talking about Subscription Model:

"...they make you pay for a subscription upfront for a cash advance witch beats the whole point..."

"Scam. Only tells you you're eligible for an advance until you pay their subscription fee."

"...they force you to pay before you even check the app..."

Positive

19%

Negative

81%

Many users express significant concerns about the security and privacy of the FloatMe app. A recurring issue is the app's excessive security measures, such as repeated biometric and multi-factor authentication, which users find cumbersome and unnecessary. Additionally, there are alarming reports of the app collecting personal and financial information, only to block users from accessing their accounts, leading to suspicions of data misuse. Some users even claim that their information is being sold to third parties, resulting in unwanted contact from loan companies and scammers. Overall, the sentiment is overwhelmingly negative, with users feeling deceived and frustrated by the app's practices.

App reviews talking about Security & Privacy:

"...this app is a scam! they collect your card information then you can't log back in..."

"...they collect your information to sale your information to other companies..."

"...I'm all for security 2 factor texted codes biometrics but come on everytime I log into the app..."

Positive

23%

Negative

77%

Many users express frustration with FloatMe's bank compatibility, particularly with the app's reliance on Plaid for bank linking. Numerous reviews mention being stuck in a loop where they repeatedly attempt to link their bank accounts, only to be logged out or asked to reconnect. This issue seems to affect a variety of banks, including popular ones like Chime and Chase. Some users also report problems with zip code validation when trying to connect their cards. Overall, the sentiment is negative, with users feeling that the app's bank compatibility issues make it unreliable and not worth the effort.

App reviews talking about Bank Compatibility:

"...uses Plaid to connect bank, but my bank isnt a choice…"

"...keeps telling me to link my account when i try to sign in..."

"...it brings me through a continuous loop of linking my bank account and not proceeding to the next step..."

Positive

25%

Negative

75%

Many users express frustration with FloatMe's advertising, feeling misled by promises of cash advances that are not fulfilled. A common complaint is that the app requires a $4.99 membership fee, suggesting eligibility for a cash advance, only to deny the advance after payment. Users feel this is a bait-and-switch tactic, as the app often redirects them to other loan services instead. The sentiment is overwhelmingly negative, with users feeling deceived and out of pocket without receiving the advertised service.

App reviews talking about Advertising Accuracy:

"...title of (Fast Cash Advance) is misleading based on my experience..."

"...after I paid, told me I didn't qualify for one at this time..."

"...they make you pay for a membership fee promising a cash advance. You pay the fee then say you are not eligible..."

Positive

27%

Negative

73%

Many users complain about the fees and costs associated with FloatMe, particularly the $4.99 membership fee that is charged upfront before users know if they qualify for a cash advance. Numerous reviews express frustration over being charged this fee without receiving the promised service, with some users labeling the app as a scam. There are also reports of recurring charges even after users have canceled their subscriptions, leading to further dissatisfaction. While a few users appreciate the low fees compared to other apps, the overwhelming sentiment is negative due to the perceived lack of transparency and value.

App reviews talking about Fees & Costs:

"...charged $4.99 fee only to deny my loan request..."

"I paid $4.99 for nothing at all..."

"...they make you pay a fee to find out if you're qualified to get an advance..."

Positive

38%

Negative

62%

Many users express frustration with FloatMe's approval process, describing it as inconsistent and misleading. A common complaint is that the app requires a membership fee before determining eligibility for a cash advance, often resulting in users being denied after payment. Several reviews mention being initially approved for small amounts, only to be denied later without clear reasons, despite having steady income and good payment history. This has led to accusations of the app being a scam, as users feel misled by promises of quick cash advances that are not fulfilled. The sentiment is overwhelmingly negative, with users feeling that the app fails to deliver on its promises.

App reviews talking about Approval Process:

"...they make you pay a fee to find out if you're qualified to get an advance..."

"...I paid a subscription fee twice without being approved for an advance..."

"...they will charge you for membership but never approve any floats..."

Positive

51%

Negative

49%

Customer support for FloatMe receives mixed reviews. Many users praise the quick and helpful responses they receive, highlighting instances where issues were resolved promptly, such as repayment date adjustments and account assistance. However, a significant number of users express frustration over unresponsive or slow customer service, with some reporting unresolved issues and difficulties in canceling subscriptions. The sentiment is divided, with some users appreciating the support while others feel neglected and dissatisfied.

App reviews talking about Customer Support:

"...customer service has gotten back to me quickly and solved my issue..."

"...customer support is on point..."

"...customer service is nonexistent. Have to wait 48 hours to get a generic response."

Positive

81%

Negative

19%

Users praise FloatMe for its flexible repayment terms, highlighting the ease of paying back advances and the ability to adjust repayment dates to align with their pay schedules. Many appreciate the straightforward process of increasing their borrowing limit by consistently repaying on time. The app is seen as accommodating, with some users noting that it allows them to borrow again immediately after repayment. However, a few users express frustration with the processing time for repayments and the inability to choose their repayment date, which can be inconvenient if it doesn't match their payday. Overall, the sentiment is positive, with users finding the repayment terms fair and the app helpful in managing short-term financial needs.

App reviews talking about Repayment Terms:

"...concern with my repayment date and they changed it to my actual payday..."

"Easy to pay back, and quick to Deposit."

"...once you repay you can get another advance the same Day."

Positive

84%

Negative

16%

Users generally appreciate FloatMe for providing quick cash advances, especially in emergencies. Many users start with small amounts, often around $20 to $50, but note that the loan amounts can increase over time with consistent repayment. Some users express a desire for higher initial loan amounts, comparing it to other apps that offer more substantial advances. Despite this, the app is praised for its reliability and ease of use, with no hidden fees reported. Overall, users find it a helpful tool for managing short-term financial needs, though some wish the increase in loan amounts would happen more quickly.

App reviews talking about Loan Amounts:

"...starts with a low balance but increases over time..."

"Great for some quick cash , even tho I was offered 50 at first and then only given 30..."

"...the more you borrow and pay back the more you’ll to borrow if that makes sense..."

Positive

96%

Negative

4%

Users praise FloatMe for its quick and easy cash advances, often highlighting the speed at which funds are deposited into their accounts. Many reviews mention receiving money in minutes, making it a reliable option for those in urgent need of cash. The app is described as straightforward and efficient, with a simple setup process. While most feedback is positive, a few users have experienced delays or issues with receiving funds, but these are in the minority. Overall, the sentiment is overwhelmingly positive, with users appreciating the app's ability to provide fast financial relief.

App reviews talking about Funding Speed:

"...money in the bank in minutes. I pay the $5 fee for instant transfer."

"Quick and easy. literally hassle free, straight to the point, got my instacash with in minutes...."

"...I applied and in a fast 5 minutes my money was in my account..."

Positive

97%

Negative

3%

Users praise FloatMe for its ease of use, highlighting the app's straightforward and quick process for obtaining cash advances. Many reviews emphasize how simple it is to sign up and receive funds, often within minutes. The app is described as user-friendly, reliable, and a lifesaver in financial pinches. While the majority of feedback is positive, a few users mention minor issues with the login process or initial setup. Overall, the sentiment is overwhelmingly positive, with users appreciating the app's convenience and efficiency.

App reviews talking about Ease of Use:

"...easy to use seriously as long as you have a active account they got you!!"

"Easy to use and get the money quickly"

"...quick and easy. No hassle at all."

What do FloatMe users complain about?

On this page

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Scam reports

Overdraft reports

What users say on other topics

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