Is Albert App Legit?

Positive

2%

Negative

98%

Many users express frustration with the Albert app's subscription cancellation process, describing it as intentionally difficult and deceptive. Numerous reviews highlight issues such as unauthorized charges continuing even after attempts to cancel, the need to jump through multiple hoops to unsubscribe, and the lack of effective customer support. Users report being charged monthly fees without clear consent and facing obstacles like pending transactions that prevent account closure. The sentiment is overwhelmingly negative, with many feeling trapped and considering legal action.

App reviews talking about Subscription Cancellation:

"...virtually impossible to simply unsubscribe..."

"...they make it extremely difficult to cancel subscriptions..."

"...took me weeks to cancel, they make the process daunting, and confusing..."

Positive

1%

Negative

99%

Many users complain about Albert's subscription model, describing it as deceptive and predatory. They report being automatically signed up for subscriptions without clear consent, facing difficulties in canceling, and experiencing unexpected charges. The monthly fees, which can reach up to $40, are seen as excessive, especially when combined with other fees. Users express frustration over the app's design, which seems to make cancellation intentionally difficult, often requiring multiple steps and confirmations. The sentiment is overwhelmingly negative, with many feeling trapped in a cycle of recurring charges without receiving the promised benefits.

App reviews talking about Subscription Model:

"...they will automatically sign you up for subscription and won't refund you..."

"...they make it impossible to cancel your subscription..."

"...charged 40 dollars a month for an AI to tell you then won't do a cash advance..."

Positive

5%

Negative

95%

Many users complain about significant issues with bank compatibility on the Albert app. A common problem is the app's inability to link or maintain connections with users' bank accounts, often requiring repeated attempts to reconnect. Users report that even when accounts appear linked, the app fails to recognize them for transactions, leading to frustration and financial inconvenience. Additionally, some users mention that the app continues to charge fees or withdraw funds despite these connection issues. The sentiment is overwhelmingly negative, with users expressing dissatisfaction over the lack of effective customer support to resolve these issues.

App reviews talking about Bank Compatibility:

"...it refuses to fix the connection to my bank so its completely unusable..."

"...can't even link a chime debit card to this account without errors..."

"...app keeps disconnecting my account, and doesn't allow you to pay your balance on the due date..."

Positive

6%

Negative

94%

Many users complain about Albert's high fees and the difficulty in canceling subscriptions. The app is often criticized for charging unexpected fees, such as a $39.99 monthly subscription, and for making it nearly impossible to cancel without jumping through numerous hoops. Users report being charged even after attempting to cancel, with some mentioning unauthorized charges and a lack of customer support. The sentiment is overwhelmingly negative, with many feeling trapped by the app's predatory practices.

App reviews talking about Fees & Costs:

"...fees are ridiculous. Joined in on the lawsuit and they are so sneaky with any sort of arranged payment with ridiculous fees..."

"...they charge high monthly fees and payout fees. I can deal with that, but they also make you leave on smart savings to get an advance..."

"...I canceled this subscription months ago. Randomly, I received a subscription cost; which was doubled..."

Positive

8%

Negative

92%

Many users express significant concerns about the security and privacy of the Albert app. A recurring issue is the difficulty in canceling accounts and subscriptions, with users reporting that the app requires extensive personal information, such as Social Security Numbers, to proceed with cancellation. There are numerous complaints about unauthorized charges and the app's persistent access to users' bank accounts even after attempts to delete or deactivate accounts. Users feel that the app is intrusive, with some alleging that it sells personal data. The sentiment is overwhelmingly negative, with many labeling the app as a scam due to its invasive practices and the challenges faced in removing personal information.

App reviews talking about Security & Privacy:

"...they will track your account no matter if you decline. if you cancel your account they will still track you..."

"...they have stolen money from me. They have money of mine I can't withdraw!..."

"...Stealing and selling your sensitive information. Also makes it very difficult to close your account..."

Positive

7%

Negative

93%

Many users express frustration with Albert's advertising, feeling misled by promises of easy cash advances and loans. A common complaint is that the app requires users to sign up for a paid subscription, despite advertisements suggesting no membership is needed. Users also report that the app's loan offerings are much lower than expected, with some only being offered $50 despite having substantial funds in their accounts. Additionally, the app's cancellation process is described as cumbersome, with some users feeling trapped in unwanted subscriptions. Overall, the sentiment is overwhelmingly negative, with users feeling deceived by the app's marketing tactics.

App reviews talking about Advertising Accuracy:

"...advertisements say no membership required for advances or loans but you cannot do anything without paying $19.99..."

"...false advertising, there is no such free money when you sign up, in fact the onboarding process forces YOU to pay them..."

"...Albert is straight-up misleading. The app hypes financial help, but when you need it, you get nothing but delays..."

Positive

10%

Negative

90%

Many users complain about the Albert app's stability, citing frequent glitches, login issues, and connectivity problems. A common issue is the app's failure to update account information in real-time, leading to difficulties in managing finances. Users also report being unable to log in, with the app often stuck on loading screens or failing to send necessary verification codes. Additionally, the app's tendency to disconnect bank accounts and the cumbersome cancellation process add to the frustration. Overall, the sentiment is overwhelmingly negative, with users expressing disappointment and advising against using the app.

App reviews talking about App Stability:

"...app keeps disconnecting my account, and doesn't allow you to pay your balance..."

"...app is very slow on updating your actual real time amount in your account..."

"...app is horrible it keeps redirecting me to the first page before I can even finish filling out my info..."

Positive

16%

Negative

84%

Customer support for the Albert app is overwhelmingly criticized by users. Many express frustration over the lack of live support, with interactions often limited to AI chatbots and email, which are described as unhelpful and repetitive. Users frequently report difficulties in canceling subscriptions, with some claiming they were charged even after attempting to cancel. The process is described as cumbersome, with multiple hoops to jump through, and often results in unauthorized charges. A few users did mention positive experiences, but these are vastly outnumbered by negative reviews. Overall, the sentiment is that customer support is inadequate and contributes to a negative user experience.

App reviews talking about Customer Support:

"...there is no number to contact to speak with anyone for help. It’s either AI or email and that has been no help either..."

"Customer service is horrible! They’re still charging me after I’ve repeatedly asked to have this service cancelled..."

"...customer service is terrible it’s like they go out of there way to make everything as hard and long as they possibly can..."

Positive

21%

Negative

79%

Many users express frustration with Albert's approval process for cash advances, describing it as cumbersome and misleading. A common complaint is the requirement to provide extensive personal information, including bank details, before being informed of eligibility for an advance. Some users report being charged subscription fees without receiving any cash advance, while others mention difficulties in verifying their accounts, leading to denial of advances. The sentiment is overwhelmingly negative, with users feeling misled and trapped by the app's processes.

App reviews talking about Approval Process:

"...they don't tell you how much they can advance you. Then you have to give even MORE info..."

"...all this information required not to get the cash advance..."

"...I downloaded the app to apply for a payday advance and I NEVER agreed to a membership and their BS FEE..."

Positive

26%

Negative

74%

Many users express frustration with Albert's auto advances feature, describing it as predatory and difficult to manage. The app reportedly takes money from users' accounts without clear consent, often leading to overdrafts and financial strain. Users complain about the inability to disable the auto-saving feature while having an outstanding advance, and the lengthy process to retrieve their funds. The sentiment is overwhelmingly negative, with many feeling trapped by the app's policies and struggling to cancel their accounts.

App reviews talking about Auto Advances:

"...auto save feature which makes your account overdraw..."

"...keeps taking money from my account into their savings..."

"...Albert will withdraw from your account to an albert savings..."

Positive

32%

Negative

68%

Many users complain about the repayment terms of the Albert cash advance app, highlighting issues with the short repayment window, typically set at just one week, which doesn't align with their pay schedules. Several users express frustration over the app's slow processing times for repayments, which can take several days, leaving them unable to access further advances. Additionally, there are complaints about the app's inflexibility in adjusting repayment dates and the difficulty in making early payments due to system errors. The sentiment is overwhelmingly negative, with users feeling trapped by the app's repayment structure and additional fees.

App reviews talking about Repayment Terms:

"...they require the repayment in 7 days so 🥷 you really paying almost 100% interest for a 1 week loan..."

"...I’m not too fond of the payback dates, since it really only gives you a week to pay the full advance back..."

"...repayment of funds are not very clear."

Positive

36%

Negative

64%

Many users complain about Albert's overdraft protection, expressing frustration over unexpected charges that lead to overdrafts. While some users appreciate the cash advance feature as a helpful tool to avoid overdrafts, others report that the app's automatic savings feature can drain their accounts, causing financial strain. The sentiment is largely negative, with users feeling misled by the app's promises and struggling with poor customer service when issues arise.

App reviews talking about Overdraft Protection:

"...this app actually made me go into debt via overdraft charges..."

"...they take it even if it overdrafts your account..."

"...deduct money from your checking account with their auto save feature which makes your account overdraw..."

Positive

44%

Negative

56%

Many users complain about the Albert app's balance reporting, highlighting issues with inaccurate and outdated balance information. Several reviews mention that the app fails to refresh bank account balances regularly, leading to confusion and difficulties in managing finances. Users report being unable to make payments or access funds due to incorrect balance displays, and some express frustration over unauthorized transactions and automatic withdrawals. The sentiment is overwhelmingly negative, with users feeling trapped by a system that doesn't provide clear or timely financial information.

App reviews talking about Balance Reporting:

"...bank account balance doesn't refresh on a regular basis, making it think you don't have the money to pay them back..."

"...the app is very slow on updating your actual real time amount in your account..."

"...they went multiple days without updating my bank balance and refused to let me pay because I 'didn't have enough' even though I did..."

Positive

57%

Negative

43%

Opinions are mixed when it comes to the loan amounts offered by the Albert app. Some users appreciate the app for providing quick cash advances in times of need, with a few noting that their advance limits increased over time with consistent use. However, many users express dissatisfaction with the low initial loan amounts, often finding them insufficient for their needs. There are also complaints about the fees associated with the service, which some feel are excessive given the small loan amounts. Additionally, some users report issues with fluctuating advance limits and a lack of transparency in the subscription fees, leading to frustration.

App reviews talking about Loan Amounts:

"...advance limits constantly go up and down and I repay on time every time."

"I was under the impression that I could take out a payday loan or personal loan...Albert said they could only offer me $50."

"...membership increased from $7.99 to $14.99 to $19.99 in a couple of months, also my loan amount started at $200 and never went up..."

Positive

77%

Negative

23%

Users praise Albert for its ease of use, highlighting how straightforward and intuitive the app is for managing finances and obtaining cash advances. Many appreciate the quick and simple process of borrowing money, with funds often available instantly. The app's user-friendly interface and helpful features, such as automatic savings and financial tracking, are frequently mentioned as standout benefits. However, a few users express frustration with certain aspects, such as difficulties in account management and navigation, which can detract from the overall experience. Despite these minor issues, the sentiment remains largely positive, with many users finding the app reliable and efficient.

App reviews talking about Ease of Use:

"...very easy to use, even with my crappie credit."

"Easy to use, just follow the instructions and pay back loans on time..."

"...easy and convenient without the over done gibberish convienet"

Positive

77%

Negative

23%

Users praise Albert for its quick and reliable cash advances, often highlighting how the app provides funds exactly when needed, making it a lifesaver in tight financial situations. Many appreciate the speed at which funds are made available, with several reviews mentioning that the money is deposited almost instantly. This feature is particularly valued by those who find themselves in a financial pinch between paychecks. Overall, the sentiment is overwhelmingly positive, with users expressing gratitude for the app's timely assistance.

App reviews talking about Funding Speed:

"...Funds get sent to you in advance when you need it the most..."

"Awesome and on time"

"...they will float you the money immediately and it is ready to use right when you need it..."

Positive

90%

Negative

10%

Users praise Albert for its effective budgeting tools, highlighting its ability to help save money effortlessly and manage finances with ease. Many appreciate the app's automatic savings feature and its capacity to provide financial insights, making it a valuable tool for those looking to improve their financial habits. The app is often described as intuitive and practical, with users noting its helpfulness during financial hardships. While the sentiment is overwhelmingly positive, a few users mention issues with the app's cancellation process and some concerns about its savings calculations when funds are low.

App reviews talking about Budgeting Tools:

"...helps me save without me even realizing!!"

"Albert app is absolutely amazing!! They are up front, honest, and helps with keeping track of your finances."

"...made managing my money so much easier and stress-free. I can see all my accounts in one place, track my spending, save automatically..."

Positive

94%

Negative

6%

Users praise Albert for its financial education features, highlighting its ability to provide insightful financial advice and help manage finances effectively. Many appreciate the app's user-friendly interface and its comprehensive approach to tracking spending, saving, and credit monitoring. The app is often described as a valuable tool for improving financial literacy and offering practical tips to better manage money. However, a few users mention concerns about unexpected charges and the cost of premium features, which they feel could be more transparent.

App reviews talking about Financial Education:

"...offers me advice on how I can better manage my money..."

"Albert is so helpful and offers good nuggets of information..."

"...gives great ai analysis of spending habits."

How reliable is Albert?

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How much can I get from Albert?

What users say?

Scam reports

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