How to stop Vola Finance from taking money?

By Editorial Team

Last Updated: Aug 06, 2026

To stop Vola Finance from taking money, you need to cancel your account or subscription. You can do this by contacting Vola support via email at hello@volafinance.com and requesting account cancellation. If you don’t have access to your phone number or email, Vola will verify your identity through an alternative process before closing your account. Once your account is closed, they will cancel any subscriptions and confirm that no future charges will be made. You can also call their support line at +1 (877)-398-VOLA or use the Contact Support link in the app’s help center.

How do I cancel my Vola Finance cash advance account?

To cancel your Vola Finance cash advance account, you need to contact Vola support and request account deactivation. If you no longer have access to your phone number or email, Vola will perform an alternative identity verification to securely close your account. After verification, they will cancel your subscription and send you written confirmation that no future charges will be processed. You can cancel anytime.

You can also email hello@volafinance.com to request account cancellation.

What do users say?

Users report serious difficulties stopping Vola Finance from taking money after they try to cancel or delete their accounts.

Unauthorized charges: Many users complain that Vola continues to withdraw subscription fees and other charges even after they have canceled their subscription or deleted their account.
No effective cancellation: Several reviews mention that the app or customer service does not provide a straightforward way to cancel subscriptions or remove bank information, leaving users feeling trapped.
Poor customer support: Users frequently report unresponsive or non-existent customer service, with emails unanswered and phone numbers not working, making it hard to resolve billing disputes.
Legal concerns: Some users have contacted regulatory bodies like the BBB and FTC due to Vola’s continued debits despite revocation of authorization, describing the practice as illegal and threatening legal action.
Bank disputes: A few users have had to involve their banks to block or dispute unauthorized charges from Vola, indicating a lack of resolution through the app’s support channels.

Overall, users feel frustrated and powerless to stop Vola Finance from taking money once their banking details are linked, especially when trying to exit the service.