Cash Advance Apps
How to stop Dave from taking money?

How to stop Dave from taking money?

By Editorial Team
Last Updated: Jun 13, 2025

If Dave is still taking money from your account, it means your account with them is still active. To stop them from taking money, you need to close your account either through the app or by emailing support@dave.com and requesting account closure. Before you do this, make sure to settle any outstanding balances, like ExtraCash advances, and transfer any remaining funds to your external account. Remember, deleting the app doesn't cancel your membership—you need to follow these steps to properly close your account.

How do I cancel my Dave cash advance account?

There are two ways to cancel your Dave account:

  1. Via the app: Settle any unsettled balances, transfer any remaining funds to your external account, and download your tax documents. Then open the Dave app, go to Settings > Edit Profile > Close my Dave Account, and confirm that you want to close all your financial accounts with Dave.
  2. Via email: Send an email to support@dave.com requesting to close your account. Include your full name, account number, and the phone number associated with your account. Make sure to send the email at least three business days before your next subscription fee is charged to avoid billing for the next month.

Note that deleting the app doesn't cancel your membership or stop the subscription fee—you need to follow the steps above to properly close your account. After closing your account, you won't have access to your Dave accounts, and your Dave Debit Cards will be canceled.

For assistance, you can contact the Member Success team by going to Settings in the Dave app and selecting 'Chat with us'.

Table of contents

How do I cancel my Dave cash advance account?What do users say?Contact Dave customer support

What do users say?

Users have shared experiences about stopping Dave from taking money. Many have faced challenges in canceling subscriptions and halting unauthorized charges.

  • Unauthorized charges: Several users reported being charged monthly fees without their consent, even after deactivating their accounts or never signing up for a subscription.
  • Difficulty canceling: Some mentioned that despite multiple attempts to cancel, Dave continued to withdraw money from their accounts, leading to frustration and feelings of being scammed.
  • Unresponsive support: Users expressed annoyance with the lack of helpful customer service when trying to resolve issues with unauthorized charges or account cancellations.

Contact Dave customer support

There are other ways to get ahold of Dave in case you’re having difficulties reaching out to them. We list them all here:

  1. In-app support: use the chat feature or submit a request via the Dave mobile app.
  2. Online support: visit https://support.dave.com/ or submit a request at https://support.dave.com/hc/en-us/requests/new.
  3. Support forms: fill out the Dave Support Form, Complaint Management Form, Update Contact Details Form, or Suspected Fraud Alerts Contact Form.
  4. Call: call customer support at (844) 857-3283.
  5. Text message: text HELP for more information regarding SMS messages.
  6. Mail: write to Dave Operating LLC, 1265 S Cochran Ave, Los Angeles, CA 90019.