How to Stop MoneyLion From Taking Money?

How to stop MoneyLion from taking money?

Last Updated: Aug 06, 2026

To stop MoneyLion from taking money, you can cancel your membership or revoke your automatic payment authorizations. You need to provide written notice to ML Plus LLC, P.O. Box 1547, Sandy, UT 84091-1547, typically at least 3 business days before the scheduled repayment date. You can also chat with MoneyLion in the app, call their support lines, or email customercare@moneylion.com to request account closure or stop payments. Additionally, you can withdraw your pre-authorized automatic payment authorization by following the instructions in your signed payment agreement and notifying MoneyLion in time.

How do I cancel my MoneyLion cash advance account?

To cancel your MoneyLion cash advance account, you can go to the app or website, find your account profile or membership page, and look for a cancel subscription or unsubscribe option. Follow the prompts and check your email or account to confirm cancellation. You can also stop using Instacash anytime by simply not requesting further advances.

If you want to close your account by email, send a request to customercare@moneylion.com.

Additionally, you can revoke your pre-authorized automatic payment authorizations by following the instructions in your signed payment authorization and notifying MoneyLion at least 3 business days before the scheduled repayment date. All written notices should be sent to ML Plus LLC, P.O. Box 1547, Sandy, UT 84091-1547.

For help, you can chat in the app or call +1 (516) 916-5466 or 1-844-224-0087.

What do users say?

Users report considerable frustration when trying to stop MoneyLion from taking money from their accounts. Common issues include unauthorized or unexpected withdrawals even after canceling services or loans.

Unauthorized Charges: Many users say MoneyLion continues to withdraw subscription fees or loan repayments without clear consent, sometimes even after account deactivation or cancellation requests.
Difficult Account Closure: Several reviews mention that deleting or closing accounts is complicated or impossible through the app, often requiring phone calls with poor customer support.
Poor Customer Support: Users frequently describe unhelpful, slow, or automated customer service that fails to resolve billing disputes or stop unwanted charges.
Account Lockouts and Access Issues: Some report being locked out of their accounts with no explanation, leaving them unable to manage or stop payments.
Forced Tips and Fees: On top of withdrawals, users complain about forced tipping during cash advances, which adds to the amount taken from their accounts.

Overall, users feel trapped by MoneyLion’s billing practices and lack of responsive support, making it hard to prevent or stop money being taken once their bank details are linked.

Contact MoneyLion customer support

If you need to get in touch with MoneyLion customer support, here are your options: