Klover posts a 4.7 lifetime rating from over 427k combined reviews on the App Store (297k+) and Google Play (130k+). Recent feedback is cooler, averaging 3.5 in the latest batch (November 2025). Read on to see what users are praising, where frustrations pop up, and whether those issues matter for you.

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Users say
Users say the app can be clutch for a quick $30-$100 drop into a checking account, but the typical advance still hovers at $5-$50 and jumps around even after clean repayment histories.
The new points system is the number-one headache. To unlock or increase an advance you now have to rack up thousands of points by downloading partner apps, playing games or completing surveys, and many folks never see those points post.
Fees stack up fast. There’s a monthly charge around $4-$9, plus up to $20 for “instant” delivery that isn’t always instant. Repayments sometimes start processing days early, which has pushed a few users into overdraft, while the app can take nearly a week to notice you paid.
Technical woes are common: endless debit-card verification loops, log-in errors, bank-disconnect messages, missing deposits and freezes. Customer support relies on an AI bot, so email replies can take days and canceled accounts still get billed.
Bottom line: when the app behaves it can tide you over for gas or groceries, but be ready for tiny limits, point-grinding, high fees and minimal human help.
What users like most
Common complaints
Summary by feature
Klover customer service
Nearly 4 out of 10 recent reviews are complaints. The support team answers most of them—around 85%—yet only about 60% of those replies give users concrete help. Roughly a quarter of the complaints are very harsh, and while outright dismissive answers are rare, more than a third of the responses come off as neutral stock messages instead of actionable guidance. There’s still room for clearer, solution-focused follow-ups.
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