By Editorial Team
Last Updated: Jun 13, 2025
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We went over the latest 1000 Klover app reviews in June so you don't have to, and summarized them to tell you what users really think! 🧐
Klover holds an impressive 4.7 historical rating from over 370k+ user reviews, reflecting strong satisfaction with the app. Recent reviews have been less generous though and gave Klover a 3.6 rating in the last few weeks (as recent as May 2025). Read on to discover what users appreciate, common concerns, and more.
4.7
372K Reviews
Google Play
4.6
111K Reviews
iOS App Store
4.7
261K Reviews
Trust Pilot
2.6
4 Reviews
On this page
Table of contents
Users say
Users like that Klover can provide cash advances when needed, but many are frustrated with the points system required to access funds. Earning points by completing tasks is seen as cumbersome, and even after earning points, advances are often small, sometimes as low as $5. High instant transfer fees and slow verification processes are common complaints. Users also report unresponsive customer support and unexpected membership charges that are difficult to cancel. Despite these issues, some users find Klover helpful in emergencies.
👎Subscription Cancellation
👎App Stability
👎Subscription Model
👎Advertising Accuracy
👎Security & Privacy
👎Tip Requests
👎Bank Compatibility
👎Customer Support
👎Fees & Costs
Loan Amounts
Approval Process
Repayment Terms
👍Funding Speed
👍Reliability
👍Ease of Use
👍Financial Education
What users like most
Convenience and Speed
Many users appreciated the app for providing quick and easy access to cash advances, especially in emergencies.
User-Friendly Interface
The app was praised for being easy to use and navigate, making the process of obtaining advances straightforward.
Helpful in Financial Pinch
Users found the app to be a lifesaver during financial stress, providing necessary funds when needed.
Common complaints
Customer Service Issues
Numerous complaints about poor customer service, with users experiencing delays and lack of response.
Point System Frustrations
Many users were frustrated with the point system required to access advances, finding it cumbersome and time-consuming.
Technical and Verification Problems
Frequent issues with app stability, card verification, and account linking were reported, causing inconvenience.
Summary by feature
Positive
6%
Negative
94%
Many users complain about difficulties in canceling their subscriptions with Klover, often mentioning unauthorized charges even after they believe they have canceled. A recurring issue is the app continuing to charge monthly fees despite users' attempts to unsubscribe or delete their accounts. Frustration is compounded by unresponsive customer service and the inability to access accounts to manage subscriptions. The sentiment is overwhelmingly negative, with users feeling trapped and financially burdened by a service they no longer wish to use.
App reviews talking about Subscription Cancellation:
"...stop membership and deleted account months ago and they are still charging my card on a monthly basis..."
"...I thought I cancelled my subscription!"
"...they keep charging me monthly fees even though I've canceled subscription"
Klover customer service
Examining how Klover replies to user complaints reveals much about their customer service philosophy. You'll see whether they actively respond to complaints and take a user-first approach, or tend to shift blame onto the users. This analysis aims to provide a comprehensive understanding of their commitment to customer satisfaction.
Almost a third of recent Klover reviews are complaints. Klover has been addressing most of these complaints, responding to over 80% of them. We found that in most cases, Klover provides helpful information in their replies, but sometimes their responses are neutral. Klover could focus on improving the quality of their responses to better address user concerns.
Here are the detailed metrics:
4/5
Customer Service Score
Based on recent 400 app review replies
Complaints severity
17%
Ignore rate
14%
Negative tone
2%
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4.2
19K Reviews
Monthly fee
Free
Advance amount
$10 - $100
Eligibility
You must be 18+, have income, and prior BNPL use.
Features
Instant cash advances, Shop now pay later, Mobile plans without upfront costs, Overdraft protection, Earn rewards.
3.6
39K Reviews
Monthly fee
$0.99
Advance amount
$5 - $1,000
Eligibility
Must be 18+, US resident, with positive account and regular income.
Features
Instant cash advances up to $1,000, budgeting tools, credit score monitoring, personal loans, high-yield savings.
4.7
527K Reviews
Monthly fee
$8.00
Advance amount
$10 - $400
Eligibility
Must be 18+, not in CT/MD/DC, with steady income.
Features
Cash advances up to $400, line of credit up to $1,000, credit building, early paycheck access, earn cashback.