By Editorial Team
Last Updated: Aug 03, 2025
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We went over the latest 1100 Klover app reviews in August so you don't have to, and summarized them to tell you what users really think! 🧐
Klover holds an impressive 4.7 lifetime rating from over 380k+ user reviews, reflecting strong satisfaction with the app. Recent reviews have been less generous though and gave Klover a 3.5 rating in the last few weeks (as recent as July 2025). Read on to discover what users appreciate, common concerns, and more.
4.7
385K Reviews
Google Play
4.6
115K Reviews
iOS App Store
4.7
270K Reviews
On this page
Table of contents
Users say
Many users appreciate Klover for providing quick cash advances when they're in a pinch. However, there's frustration around the points system required to unlock higher advances, which involves tasks like completing surveys or downloading apps. Advance amounts can be small or inconsistent, sometimes decreasing even after timely repayments. Users also report high fees for instant transfers, issues with linking bank accounts or debit cards, and challenges reaching responsive customer support.
👎Subscription Cancellation
👎App Stability
👎Bank Compatibility
👎Advertising Accuracy
👎Subscription Model
👎Tip Requests
👎Security & Privacy
👎Customer Support
👎Fees & Costs
👎Repayment Terms
Loan Amounts
Approval Process
👍Funding Speed
👍Financial Education
👍Ease of Use
👍Reliability
What users like most
Ease of Use
Many users appreciated the app for being easy to use and navigate, especially when in need of quick cash.
Quick Cash Advances
Users frequently mentioned the app's ability to provide fast cash advances, which was helpful in emergencies.
Helpful in Financial Pinch
The app was praised for being a lifesaver during financial difficulties, providing necessary funds when needed.
Common complaints
Point System for Advances
Many users were frustrated with the requirement to earn points through surveys and offers to qualify for cash advances.
Customer Service Issues
Numerous reviews highlighted poor customer service, with slow or no responses to user inquiries.
Inconsistent Advance Amounts
Users reported dissatisfaction with the fluctuating amounts available for advances, which often decreased after initial use.
Summary by feature
Positive
5%
Negative
95%
Many users complain about difficulties in canceling their subscriptions with Klover. They report unauthorized charges continuing even after attempts to cancel, with some stating that the app keeps charging monthly fees despite account closure requests. The process to cancel seems cumbersome, with users mentioning unresponsive customer service and being unable to log in to manage their accounts. The sentiment is overwhelmingly negative, with users feeling trapped by a service they no longer wish to use.
App reviews talking about Subscription Cancellation:
"...they still try and take money out of my account every month for their “monthly membership fee”..."
"...I cancelled this account over a year ago and they still try to run my card every few days..."
"...I deleted the app, never used anything and got a charge today from this..."
Klover customer service
Examining how Klover replies to user complaints reveals much about their customer service philosophy. You'll see whether they actively respond to complaints and take a user-first approach, or tend to shift blame onto the users. This analysis aims to provide a comprehensive understanding of their commitment to customer satisfaction.
Over a third of recent Klover reviews are complaints, indicating a significant level of user dissatisfaction. Klover is addressing about 83% of these complaints, showing they are responsive to user feedback. However, about 21% of the complaints are very harsh, suggesting serious user frustration. We found that most of Klover's responses are helpful, though a few can be dismissive. While Klover is engaging with users, there's room for improvement in resolving the underlying issues causing these complaints.
Here are the detailed metrics:
4/5
Customer Service Score
Based on recent 400 app review replies
Complaints severity
21%
Ignore rate
16%
Negative tone
3%
Other apps like Klover
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4.1
20K Reviews
Monthly fee
Free
Advance amount
$40 - $200
Eligibility
To access cash advance, verify identity, income, and use Gerald responsibly.
Features
Instant cash advances, Buy Now Pay Later shopping, Phone plan financing, Play-to-earn rewards, Overdraft protection
3.6
39K Reviews
Monthly fee
$0.99
Advance amount
$5 - $1,000
Eligibility
You must be 18+, a US resident, have a bank account, and pass assessment.
Features
Instant cash advances up to $1,000, credit monitoring, budgeting tools, health benefits, cashback offers
4.7
542K Reviews
Monthly fee
$8.00
Advance amount
$10 - $400
Eligibility
Must be 18+, have regular income, and reside in eligible state.
Features
Access $400 cash advances interest-free, build credit, earn 10% cashback, AutoSave, credit score monitoring.
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