By Editorial Team
Last Updated: Jun 13, 2025
Read more
We went over the latest 1000 FloatMe app reviews in June so you don't have to, and summarized them to tell you what users really think! 🧐
FloatMe holds an impressive 4.7 historical rating from over 160k+ user reviews, reflecting strong satisfaction with the app. Recent reviews have been less generous though and gave FloatMe a 4.2 rating in the last few weeks (as recent as May 2025). Read on to discover what users appreciate, common concerns, and more.
4.7
162K Reviews
Google Play
4.6
58K Reviews
iOS App Store
4.8
103K Reviews
Trust Pilot
1.7
30 Reviews
On this page
Table of contents
Users say
Many users find FloatMe helpful for getting quick cash advances in times of need, appreciating its ease of use and fast approval process. The app often assists with small amounts for essentials like gas or groceries before payday. However, the initial advance amounts are low—typically starting at $20 or $50—and many users report that these amounts don't increase much over time, even with timely repayments. There's a common frustration about being charged the $4.99 monthly subscription fee without being approved for an advance, leaving some feeling they've paid for a service they didn't receive. Additionally, users have noted issues with canceling the subscription, unresponsive customer service, and technical glitches like login errors.
👎Subscription Cancellation
👎Subscription Model
👎Advertising Accuracy
👎App Stability
👎Fees & Costs
👎Bank Compatibility
Approval Process
Customer Support
👍Loan Amounts
👍Repayment Terms
👍Funding Speed
👍Reliability
👍Ease of Use
What users like most
Ease of Use
Users appreciated the app's simplicity and quick setup process.
Quick Cash Advances
Many users found the app helpful for obtaining fast cash advances in emergencies.
Reliable Service
The app was praised for being dependable and available when needed.
Common complaints
Subscription Fees
Users were frustrated with the upfront subscription fees without guaranteed cash advances.
Customer Support Issues
Many users reported poor customer service and unresolved issues.
Inconsistent Approval
There were complaints about being denied advances despite meeting requirements and paying fees.
Summary by feature
Positive
3%
Negative
97%
Many users complain about the difficulties in canceling their subscriptions with FloatMe. They report being charged repeatedly even after attempting to cancel, with some mentioning unauthorized charges and a cumbersome cancellation process. Users express frustration over being charged a subscription fee upfront without receiving the promised cash advances, and customer support is often described as unresponsive. The sentiment is overwhelmingly negative, with users feeling trapped by a service that fails to deliver on its promises.
App reviews talking about Subscription Cancellation:
"...when you cancel they will continue to charge your card..."
"...charged me and I didn't receive any money. please cancel..."
"...I want my subscription canceled. I was forced into subscribing anyway."
FloatMe customer service
Examining how FloatMe replies to user complaints reveals much about their customer service philosophy. You'll see whether they actively respond to complaints and take a user-first approach, or tend to shift blame onto the users. This analysis aims to provide a comprehensive understanding of their commitment to customer satisfaction.
FloatMe gets a fair number of complaints in recent reviews, with a significant portion being quite harsh. They respond to most of these complaints, addressing about 90% of them. However, only about half of their replies are helpful, while some are dismissive or neutral. FloatMe could focus on improving the quality of their responses to better assist their users.
Here are the detailed metrics:
3/5
Customer Service Score
Based on recent 400 app review replies
⚠️
Complaints severity
31%
Ignore rate
10%
Negative tone
9%
Other apps like FloatMe
Select...
4.2
19K Reviews
Monthly fee
Free
Advance amount
$10 - $100
Eligibility
You must be 18+, have income, and prior BNPL use.
Features
Instant cash advances, Shop now pay later, Mobile plans without upfront costs, Overdraft protection, Earn rewards.
3.6
39K Reviews
Monthly fee
$0.99
Advance amount
$5 - $1,000
Eligibility
Must be 18+, US resident, with positive account and regular income.
Features
Instant cash advances up to $1,000, budgeting tools, credit score monitoring, personal loans, high-yield savings.
4.7
527K Reviews
Monthly fee
$8.00
Advance amount
$10 - $400
Eligibility
Must be 18+, not in CT/MD/DC, with steady income.
Features
Cash advances up to $400, line of credit up to $1,000, credit building, early paycheck access, earn cashback.