By Editorial Team
Last Updated: Aug 03, 2025
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We went over the latest 1100 Dave app reviews in August so you don't have to, and summarized them to tell you what users really think! 🧐
Dave holds an impressive 4.6 historical rating from over 1.2 million user reviews, reflecting strong satisfaction with the app. Recent reviews have been less generous though and gave Dave a 3.3 rating in the last few weeks (as recent as July 2025). Read on to discover what users appreciate, common concerns, and more.
4.6
1,284K Reviews
Google Play
4.4
554K Reviews
iOS App Store
4.8
730K Reviews
On this page
Table of contents
Users say
Users appreciate that Dave can provide quick cash advances when needed, helping them cover expenses until their next paycheck. However, many find that the advance amounts can vary unpredictably, even after consistently repaying on time. Some are frustrated that advances are split into multiple transactions, each incurring a separate fee, which can add up quickly. Additionally, users report that customer service is often unresponsive or hard to reach when issues arise. There are also complaints about unexpected charges or early withdrawals from their accounts, sometimes leading to overdraft fees.
👎Subscription Cancellation
👎Subscription Model
👎Security & Privacy
👎Customer Support
👎App Stability
👎Bank Compatibility
👎Advertising Accuracy
👎Fees & Costs
👎Repayment Terms
👎Approval Process
👎Loan Amounts
👍Funding Speed
👍Financial Education
👍Ease of Use
👍Reliability
👍Overdraft Protection
What users like most
Quick cash access
Users appreciated the app for providing quick cash advances, often within minutes, which helped them in emergencies.
Convenience and ease of use
Many users found the app easy to use and convenient for managing short-term financial needs.
Reliable in emergencies
The app was praised for being a reliable source of funds during financial emergencies, helping users avoid overdraft fees.
Common complaints
Unauthorized charges and fees
Numerous users reported unauthorized charges and unexpected fees, leading to dissatisfaction and financial strain.
Poor customer service
Many users experienced unhelpful or unresponsive customer service, making it difficult to resolve issues.
Inconsistent loan amounts
Users were frustrated with fluctuating loan amounts and unclear criteria for determining eligibility, leading to unpredictability.
Summary by feature
Positive
2%
Negative
98%
Many users complain about unauthorized subscription charges from the Dave app, even after attempting to cancel their accounts. A recurring issue is the app charging small fees, such as $1 or $3, without users' consent or after they have deleted the app. Frustration is compounded by the lack of responsive customer service, making it difficult for users to resolve these issues. The sentiment is overwhelmingly negative, with users feeling trapped by a service they no longer wish to use.
App reviews talking about Subscription Cancellation:
"...charged my bank account $1 for subscription fee without me knowing..."
"Still charging me after canceled membership..."
"...I canceled my dave but am still being charged 5.00 for the service"
Dave customer service
Examining how Dave replies to user complaints reveals much about their customer service philosophy. You'll see whether they actively respond to complaints and take a user-first approach, or tend to shift blame onto the users. This analysis aims to provide a comprehensive understanding of their commitment to customer satisfaction.
More than a third of recent Dave reviews are complaints, and about a third of these complaints are quite harsh. Dave responds to almost all of these complaints. Most of the time, their replies are helpful, though sometimes they can be dismissive or neutral. There's still room for improvement in addressing user concerns.
Here are the detailed metrics:
3/5
Customer Service Score
Based on recent 400 app review replies
⚠️
Complaints severity
35%
Ignore rate
5%
Negative tone
7%
Other apps like Dave
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4.1
20K Reviews
Monthly fee
Free
Advance amount
$40 - $200
Eligibility
To access cash advance, verify identity, income, and use Gerald responsibly.
Features
Instant cash advances, Buy Now Pay Later shopping, Phone plan financing, Play-to-earn rewards, Overdraft protection
3.6
39K Reviews
Monthly fee
$0.99
Advance amount
$5 - $1,000
Eligibility
You must be 18+, a US resident, have a bank account, and pass assessment.
Features
Instant cash advances up to $1,000, credit monitoring, budgeting tools, health benefits, cashback offers
4.7
542K Reviews
Monthly fee
$8.00
Advance amount
$10 - $400
Eligibility
Must be 18+, have regular income, and reside in eligible state.
Features
Access $400 cash advances interest-free, build credit, earn 10% cashback, AutoSave, credit score monitoring.
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