Gerald reviews: complaints & concerns

Lots of users say Gerald’s “cash advance” comes with strings attached: you first have to buy stuff in its Cornerstore, then hope the leftovers land in your bank. Here are the biggest gripes popping up lately:

• Forced spending: The advance only shows up after you drop roughly half (sometimes more) on Cornerstore items you never asked for.
• Price gouging: Reviewers call the Cornerstore “over-priced Temu” or “marked-up Amazon,” plus surprise shipping fees.
• Missing orders: Weeks-long shipping delays, lost packages, and “fulfilled” orders that never arrive—and refunds are hard to get.
• Tiny or blocked advance: After the required purchase, some people see just $15-$25 left, or can’t transfer funds at all due to endless “card verification” loops.
• Unhelpful support: Chat and email often go silent; users feel stuck chasing answers while repayment dates keep ticking.

We sifted through recent App Store feedback and found 70-plus posts that flat-out call Gerald a scam, most of them published in the past year. That’s an unusually high volume of fraud claims for a cash-advance service.

The recurring theme: you can’t unlock the full “advance” without first blowing 50-75 percent of it in Gerald’s Cornerstore, an in-app shop that resells Amazon goods at marked-up prices. Many say the items never ship (or arrive weeks late) while Gerald still yanks the entire advance back on payday.

Folks also complain about endless card-verification loops, surprise autobuy charges, zero live support, and an F rating with the BBB—some even suspect the positive reviews are fake. Bottom line: users feel they’re paying for products and advances they never truly receive, so proceed with caution.

Gerald shows just one overdraft complaint. The reviewer reports the app pulled money from their account before any advance arrived and says support never answered.