FloatMe reviews: complaints & concerns

Out of hundreds of user reviews published in early 2025, here are some of the biggest frustrations shared:

• Charged without service: Many users report being charged the $4.99 subscription fee but not receiving a cash advance or being denied after paying.
• Difficult to cancel: Several users mention struggling to cancel their subscription or stop recurring charges, even after uninstalling the app.
• App errors and login issues: Frequent technical problems prevent users from logging in or accessing their accounts, often with little help from support.
• Poor customer support: Users express frustration over unresponsive or unhelpful customer service when trying to resolve issues.
• Low or no cash advances: Some are disappointed with low cash advance limits—often stuck at $20 or $50—or being denied advances despite meeting requirements.
• Misleading fees: Users feel misled by having to pay the subscription fee before knowing if they'll qualify for an advance, leaving them out of pocket when denied.

Overall, recurring charges without service, technical issues, and lack of support seem to dominate the dissatisfaction with FloatMe.

Even though FloatMe is a legitimate company, we found over 30 reviews published recently that describe the service as scammy (for context, this is out of hundreds we analyzed). About 25 explicitly call the service a “scam”, “fraud”, or accuse it of theft, while others mention unauthorized charges or hidden fees that made them feel deceived.

A few users express concerns about data misuse or identity theft, with one person claiming unauthorized access attempts after signing up. Many report paying the subscription fee but being denied advances, or being charged without receiving any service.

The overarching theme is that people feel misled or financially harmed, often pointing to unwanted subscriptions, difficulties in canceling, and poor customer service.

We found five overdraft-related complaints for FloatMe. Users report unauthorized withdrawals leading to overdraft fees, sometimes without receiving any advance.

Two users mention being charged multiple times—one was triple-charged for a single advance—causing their accounts to overdraw. Another says they were billed even after deleting the app, and one user notes the app won't provide funds when their account is negative.

In January 2024, the Federal Trade Commission (FTC) opened an investigation against FloatMe and found them guilty of deceptive and discriminatory lending practices. In September 2024, FloatMe was ordered to pay over $2.6 million in refunds to consumers harmed by their deceptive tactics.