FloatMe reviews: complaints & concerns
Although FloatMe carries a lifetime average rating of 4.7 across roughly 121,000 App Store and 65,000 Google Play reviews, more recent feedback from November 2025 lands closer to 4.2. Plenty of users still voice complaints about fees, slower-than-expected cash advances, and customer-support response times, so it’s worth digging into those details before downloading.
What do FloatMe users complain about?
Out of dozens of late-2025 app-store complaints, here’s what users grumble about most:
- Upfront fee: Many say FloatMe takes the $4.99 membership before showing if they qualify, then refuses refunds when no advance is offered.
- Tiny limits: Even after paying, the “float” often tops out at $20—or users get nothing at all.
- Denied advances: People report being rejected despite steady income and past on-time repayments, leaving them “paying to be denied.”
- Persistent charges: Cancellations don’t always stick; multiple reviewers found recurring $4.99 debits months after deleting the app.
- Glitches & loops: Frequent errors linking banks, endless verification loops, and sign-in failures block access.
- Lack of help: Tickets go unanswered, and there’s no live support, so billing or technical issues linger.
On this page
Table of contents
Scam reports
We found roughly 50 recent app-store comments calling FloatMe a scam; the big gripe is paying the mandatory $4.99 membership upfront only to be denied even the smallest float.
Several users report the fee keeps hitting their account—sometimes duplicate debits like six $77 tries—after they’ve canceled, while customer support tickets go unanswered and bank details can’t be removed.
A few reviewers also fear their SSN and banking data are being resold, with one pointing to an FTC lawsuit; overall, the complaints revolve around surprise charges, no advances, tough cancellations and possible data risk.
Overdraft reports
We spotted four overdraft complaints for FloatMe, mostly about fees hitting at the worst time and sending balances below zero. The common thread is money leaving before an advance is approved or even available.
Two reviewers say the $4.99 membership swipe pushed them into the red—one had to cover a $32 bank charge—while another claims the app yanked $200 twice in one day and still said a balance was due. A fourth user paid to reactivate, got denied an advance, and says FloatMe falsely marked their account as overdrawn.
What users say on other topics
Complaints about FloatMe
As of July 2024, the Better Business Bureau had logged 86 formal complaints about FloatMe over the previous three years (23 settled in the last 12 months), and the app still isn’t BBB-accredited. After fresh reports of alleged fraud reached both the BBB and the FTC in September 2024, the FTC stepped in: on October 7 it ordered FloatMe to refund $3 million to users, scrap deceptive marketing, and drop the “dark-pattern” hurdles that made canceling an account such a hassle.