Cash Advance Apps

FloatMe reviews: complaints & concerns

Last Updated: Nov 13, 2025

Although FloatMe carries a lifetime average rating of 4.7 across roughly 121,000 App Store and 65,000 Google Play reviews, more recent feedback from November 2025 lands closer to 4.2. Plenty of users still voice complaints about fees, slower-than-expected cash advances, and customer-support response times, so it’s worth digging into those details before downloading.

What do FloatMe users complain about?

Out of dozens of late-2025 app-store complaints, here’s what users grumble about most:

  • Upfront fee: Many say FloatMe takes the $4.99 membership before showing if they qualify, then refuses refunds when no advance is offered.
  • Tiny limits: Even after paying, the “float” often tops out at $20—or users get nothing at all.
  • Denied advances: People report being rejected despite steady income and past on-time repayments, leaving them “paying to be denied.”
  • Persistent charges: Cancellations don’t always stick; multiple reviewers found recurring $4.99 debits months after deleting the app.
  • Glitches & loops: Frequent errors linking banks, endless verification loops, and sign-in failures block access.
  • Lack of help: Tickets go unanswered, and there’s no live support, so billing or technical issues linger.
App reviews talking about Complaint:
"...they required upfront payment to apply and then denied me..."
"...they make you pay a five dollar a month subscription fee to even use the app and that doesn’t guarantee that you’ll be able to get a cash advance..."
"...I canceled my subscription and I keep getting charges for the subscription..."

Scam reports

We found roughly 50 recent app-store comments calling FloatMe a scam; the big gripe is paying the mandatory $4.99 membership upfront only to be denied even the smallest float.

Several users report the fee keeps hitting their account—sometimes duplicate debits like six $77 tries—after they’ve canceled, while customer support tickets go unanswered and bank details can’t be removed.

A few reviewers also fear their SSN and banking data are being resold, with one pointing to an FTC lawsuit; overall, the complaints revolve around surprise charges, no advances, tough cancellations and possible data risk.

App reviews talking about Scam:
"...they charge you their membership fees and do not 'Float you' worst app. they're scammin..."
"...scam pay 5.00 to be denied an advance. do not use this service it is a SCAM..."
"...this app is creepy.. it steals your money out your account each month and never gave me any type of advance."

Overdraft reports

We spotted four overdraft complaints for FloatMe, mostly about fees hitting at the worst time and sending balances below zero. The common thread is money leaving before an advance is approved or even available.

Two reviewers say the $4.99 membership swipe pushed them into the red—one had to cover a $32 bank charge—while another claims the app yanked $200 twice in one day and still said a balance was due. A fourth user paid to reactivate, got denied an advance, and says FloatMe falsely marked their account as overdrawn.

App reviews talking about Reported Overdraft:
"...you guys took two hundred dollars from my account twice today and you're still saying that i owe you money..."
"...it's showing my account is in overdraft when it is not. I wouldnt recommend this app..."
"...charged for subscription but not given an advance which caused my account into negative had to pay a $32 overdraft fee..."

What users say on other topics

Positive
2%
Negative
98%
Many users complain about difficulties in canceling their subscriptions with FloatMe. They report being charged fees even after attempting to cancel their accounts, with some mentioning unauthorized charges continuing for months. The cancellation process seems cumbersome, with users expressing frustration over unresponsive customer service and a lack of clear instructions. The sentiment is overwhelmingly negative, with users feeling trapped by a service they no longer wish to use.
App reviews talking about Subscription Cancellation:
"...they will refuse to cancel your account - And they will continue. To take fees out of your account without your authorization..."
"I have canceled my subscription and I keep getting charges for the subscription..."
"...it took me a month after constantly pressing cancel membership to actually cancel it..."

Complaints about FloatMe

As of July 2024, the Better Business Bureau had logged 86 formal complaints about FloatMe over the previous three years (23 settled in the last 12 months), and the app still isn’t BBB-accredited. After fresh reports of alleged fraud reached both the BBB and the FTC in September 2024, the FTC stepped in: on October 7 it ordered FloatMe to refund $3 million to users, scrap deceptive marketing, and drop the “dark-pattern” hurdles that made canceling an account such a hassle.

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