Cash Advance Apps

EarnIn reviews: complaints & concerns

Last Updated: Nov 13, 2025

Although EarnIn carries a lifetime rating of 4.7 from more than 640k combined App Store (364,296) and Google Play (276,614) reviews, its recent November 2025 feedback dipped to about 4.0. Users still seem to like the core idea, but the lower monthly score hints at fresh complaints—keep reading for the most common gripes and issues.

What do EarnIn users complain about?

Skimming hundreds of late-2025 complaints reveals a few headaches that keep popping up:

  • App glitches: frequent crashes, endless login loops and “error 500” screens stop some folks from even opening the app.
  • Early debits: dozens report EarnIn yanking repayment days before payday, triggering overdrafts and surprise fees.
  • Shrinking max: borrowers see their advance limit drop from $600 to $250—or all the way to $50—without any clear reason.
  • Weak support: chats bounce between agents or go silent; users say they struggle to get real answers or account deletions.
  • Bank blocks: Chime, Varo, Albert and other neobanks often aren’t supported, leaving many stuck at setup.
  • Extra costs: lightning-speed fees up to $6.99 plus “optional” tips that slash limits make the service feel pricey fast.
App reviews talking about Complaint:
"...app is stuck in the same screens and keeps flipping through with error messages..."
"...customer service is a joke...they skate over any issues..."
"...app stop work and saying is face technical system issues..."

Scam reports

We looked at a few hundred recent EarnIn reviews and found 40-plus that flat-out label the service a scam or fraud, often using words like “stole,” “robbed,” or “thieves.” Most of these posts describe unexpected debits that hit days before payday, double charges, or withdrawals so large they wiped out an entire check.

A second cluster of complaints talks about paychecks being rerouted or held hostage—users say routing numbers suddenly change, direct-deposit funds “go missing,” or pay periods reset to keep them borrowing (and paying fees) in a loop. People also call out a “referral scam,” missing cash-out offers, and identity-verification requests that lock them out of the app while EarnIn still pulls money.

Finally, many reviewers slam customer support for canned replies, chat loops, or simply ghosting after admitting an error. Put together, the theme is unauthorized pulls, account overdrafts, and vanishing paychecks with little real help once something goes wrong.

App reviews talking about Scam:
"...this app is a huge scam. it said i owed them 100$ and they took 200$ out of my account..."
"...this app is nothing but a joke never used it but once I linked me bank account they charged me something I never borrowed..."
"...they will steal your money at least 500$ a week and they make you barrow from your own paycheck and steal the money back from your bank account..."

Overdraft reports

We counted about 25 overdraft complaints. Most say the app yanks repayment one to five days before payday, kicking accounts negative and piling on bank fees.

Common themes: duplicate or phantom withdrawals, $100-plus card holds, and auto-repay dates that shift after mid-cycle commission checks or holiday deposits. Several users also note support demands overdraft proof but rarely fixes the timing.

If your pay hits late in the day—or varies at all—EarnIn’s “set it and forget it” schedule can leave you fee-burdened and still unable to borrow until your paycheck clears.

App reviews talking about Reported Overdraft:
"...they will ruin your finances..."
"...they double charged my account twice..."
"...took the payment out my account 4 days early and over-drafted my bank account..."

What users say on other topics

Positive
1%
Negative
99%
Many users complain about difficulties in canceling their EarnIn subscriptions. They report unauthorized charges continuing even after requesting account closure, with some expressing frustration over unresponsive customer service. The process to cancel seems cumbersome, with users mentioning prolonged email exchanges and a lack of direct support. The sentiment is overwhelmingly negative, with users feeling trapped by a service they no longer wish to use.
App reviews talking about Subscription Cancellation:
"...cancelen mi cuenta y no lo hacen y todos los meses me quitan dinero de mi banco..."
"I have reached out multiple times and gotten no answer..."
"...trying for days to get Earnin to delete my account and stop accessing my bank account..."

Complaints about EarnIn

On Nov 20 2024, the D.C. Attorney General filed an enforcement action against Earnin, claiming the app functions like an unlicensed payday lender with effective rates above 300 % APR—way over the District’s 24 % cap. The suit also says Earnin markets its advances as “free” while pressuring users for tips and charging $3.99–$5.99 “Lightning Speed” fees that nearly 90 % of local borrowers paid, masking the real cost and trapping people in overdrafts and repeat borrowing.

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