Cash Advance Apps
How to stop Vola Finance from taking money?

How to stop Vola Finance from taking money?

By Editorial Team
Last Updated: Nov 13, 2025

To stop Vola Finance from dipping into your bank account, first pay off any active advance, then head to Settings in the Vola app and hit the cancel / unsubscribe option to end the membership. If you’d rather not use the app, email hello@volafinance.com and ask them to close your account and halt all withdrawals (include your name and the phone number on file). Need a human right away? Call 877-398-VOLA.

How do I cancel my Vola Finance cash advance account?

  1. In-app: open Vola, verify you’ve repaid/closed any active advance, go to Settings and hit the cancel or unsubscribe option to end your membership.
  2. Email: message hello@volafinance.com from the address linked to your profile, ask them to close the account and stop billing, and keep their confirmation for your records.

Table of contents

How do I cancel my Vola Finance cash advance account?What do users say?Contact Vola Finance customer support

What do users say?

  • Keeps charging: many reviews say the $3-$18 membership fee keeps coming out even after the loan is repaid, the app is deleted or the account is “deactivated”—one user noticed almost $500 gone before spotting it.
  • No cancel button: people try to unsubscribe but find no in-app option; the link throws errors and the phone number either hangs up or loops to voicemail.
  • Ghost support: emails and tickets sit for days (sometimes weeks); replies, when they arrive, are canned and the debits continue.
  • Bank block workaround: several had to dispute the transfers, freeze their card or open a new checking account because Vola “wouldn’t stop”.
  • Surprise debits & overdrafts: users report fees hitting early, being double-billed, or being told a “last” charge is still due—triggering overdraft fees and a lot of frustration.

Contact Vola Finance customer support

Here are all the ways to reach Vola’s support team:

  1. Email: hello@volafinance.com
  2. Call: main line +1 (877) 398-8652; backups +1 (929) 295-6847 or +1 (917) 892-9633
  3. Contact form: fill it out at volafinance.com/contact
  4. App support: hit “App Support” on the Vola Google Play page
  5. Mail: 1 Chestnut Hill Plaza #1019, Newark, DE 19713 or 300 Delaware Ave Ste 210, Wilmington, DE 19801; NYC spots: 647 Broadway Apt 3, NY 10012 or 110 Wall St, NY 10005
  6. LinkedIn: send a DM to their Customer Relationship Manager (look for Gaurav Kumar)
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