How to stop Vola Finance from taking money?

There are two ways to cancel your Vola Finance account:

1. Via the app: open Vola, go to the Help Center, tap Contact Support and ask to cancel your subscription. Watch for a confirmation message so you know it’s done.
2. Via email: write to hello@volafinance.com from the address linked to your profile, include your name and request account closure. Wait for their confirmation.

Make sure any outstanding advances are paid off first so the cancellation goes through without extra charges.

After reviewing numerous user comments, many customers express significant frustration about stopping Vola Finance from taking money from their accounts.

• Subscription charges after cancellation: Several users reported being charged monthly fees even after canceling their subscription or deleting the app.
• Difficulty canceling subscriptions: Many reviewers mentioned it's nearly impossible to cancel their subscription, as they have to go through customer support and submit tickets which often go unanswered.
• Unresponsive customer service: Users frequently complained about a lack of response from customer service when trying to resolve billing issues or cancel subscriptions.
• Unauthorized charges: Some users claimed that Vola Finance continued to withdraw money from their accounts without authorization, even after they had canceled or attempted to delete their accounts.
• Had to contact bank to stop charges: Frustrated users reported having to contact their banks to block Vola Finance or dispute charges due to the inability to cancel through the app.

Need a hand from Vola? Here’s every way we know to get through to their support team:

1. Call: +1 (877) 398-VOLA (available during business hours)
2. Email: hello@volafinance.com, support@volafinance.com or privacy@volafinance.com
3. App support: tap Help/Contact Us (or App Support) inside the Vola Finance app
4. Mail: 1 Chestnut Hill Plaza #1019, Newark, DE 19713, United States