How to stop MoneyLion from taking money?

There are a few easy ways to shut down your MoneyLion account:

1. In-app: log in, tap the profile icon, hit Settings › Membership (or Account Management) › Manage My Membership / Delete Account, then follow the prompts to confirm.
2. Email: write to support@moneylion.com with the subject “REQUEST TO DELETE MY ACCOUNT,” include your name and account details, and wait for a confirmation reply.
3. Phone: call 888-704-6970 or use live chat if you need a hand finishing the cancellation.

Make sure every Instacash advance, loan, or fee is paid off first—any unpaid balance sticks with you even after the account is gone.

After looking at user reviews, here's what people are saying about stopping MoneyLion from taking money:

• Continued Charges After Cancellation: Some users report being charged even after cancelling their accounts. They mention that MoneyLion continues to withdraw fees, and it's difficult to stop the charges.
• Difficulty Closing Accounts: A few users have trouble closing their accounts or loans. They say they're required to pay large amounts before being able to close, even if they didn't receive those funds.
• Unauthorized Withdrawals: There are complaints about MoneyLion taking money from bank accounts without permission, sometimes deducting money that users didn't authorize or for services they didn't use.
• Unhelpful Customer Support: Several reviewers express frustration with customer service not resolving their issues. They feel stuck with unwanted charges because they can't get assistance to stop the payments.

Here’s every way you can reach MoneyLion if you need help:

1. Call: +1 (888) 704-6970, available 24/7.
2. Live chat: open the app or site for 24/7 real-time help.
3. Email: send questions or docs to customercare@moneylion.com.
4. In-app message: tap the support icon in the app and drop a message.
5. AI help: type your question to the MoneyLion AI for quick answers.
6. Social media: DM MoneyLion on X (Twitter), Facebook, or Instagram.