Cash Advance Apps
How to stop MoneyLion from taking money?

How to stop MoneyLion from taking money?

By Editorial Team
Last Updated: Apr 29, 2025

If MoneyLion is still taking money from your account, it means you still have an active account with them or have outstanding balances. To stop them from taking money, you need to close your account. You can do this through the app, on their website, or by emailing support@moneylion.com and asking them to delete your account. Remember to pay off any outstanding loans or dues before you cancel.

How do I cancel my MoneyLion cash advance account?

There are two ways to cancel your MoneyLion account:

  1. Via the app: open the MoneyLion app, tap on the profile icon at the bottom right corner, go to Settings, then Account Management, and select 'Delete account'. Enter your email address and confirm to complete the process.
  2. By email: send an email to support@moneylion.com with the subject line 'Request to delete my account'. Include your request to delete your account and any associated information. Ask for a confirmation message after they cancel.

Make sure to settle any outstanding loans or dues before initiating the cancellation process.

Table of contents

How do I cancel my MoneyLion cash advance account?What do users say?Contact MoneyLion customer support

What do users say?

  • Hard to cancel account: Some users mention that they struggled to delete their MoneyLion accounts, and continued to be charged even after attempting to cancel.
  • Unexpected charges: A few people report being surprised by fees or withdrawals from their bank accounts, even when they hadn't used the app recently.
  • Difficulty reaching support: Users say that getting help from customer service is tough, often dealing with unhelpful bots instead of real people.

Contact MoneyLion customer support

There are several ways to reach out to MoneyLion if you need assistance. We list them all here:

  1. In-app chat: use the chat feature in the MoneyLion app for instant assistance.
  2. Call: reach customer support 24/7 at 1-844-224-0087 or +1 (888) 704-6970.
  3. Email: send an email to support@moneylion.com or mobile-support@moneylion.com.
  4. Online help: access help resources at http://help.moneylion.com or https://mlion.info/customerhelp.
  5. Mail: send mail to P.O. Box 1547, Sandy, UT 84091-1547, or to 30 W 21st St Fl 9, New York, NY 10010, or to 249 W 17th St, 4th Fl, New York, NY 10011.