Cash Advance Apps
How to stop Klover from taking money?

How to stop Klover from taking money?

By Editorial Team
Last Updated: Nov 13, 2025

If Klover is still pulling cash from your bank, it means your membership or an outstanding advance is active. First, make sure any balance is paid off—Klover won’t close accounts with money owed. Then cancel the membership in the app (Profile → Membership → Cancel → pick a reason → check the acknowledgment box → confirm) or email support@joinklover.com at least three business days before the next debit and ask them to close your account and revoke ACH authorization. After canceling, log out and back in to confirm the membership shows inactive so no further withdrawals go through.

How do I cancel my Klover cash advance account?

Need out? You’ve got two ways to cancel your Klover account:

  1. In-app: open Klover, tap Profile (upper-right) → Membership → Cancel, choose a reason, tick the acknowledgment box and confirm. Log out and back in to make sure the membership shows as inactive.
  2. Email support: clear any outstanding advance first, then email support@joinklover.com at least three business days before your next debit date. Include the full name and phone number tied to the account, say you’d like the account closed (and revoke ACH if you want), and ask for a confirmation once it’s done.

Table of contents

How do I cancel my Klover cash advance account?What do users say?Contact Klover customer support

What do users say?

  • Surprise fees: quite a few people say Klover still pulls $4–$30 membership or “subscription” charges even after they’ve canceled, closed the app or never grabbed an advance.
  • Hard-to-quit: reviewers complain the cancel button is hidden, the app won’t let them delete accounts, and the only “help” is an AI bot that closes tickets without fixing billing.
  • Last-ditch moves: some ended up blocking Klover at the bank, filing BBB/FTC complaints or calling it “fraud” after duplicate debits or a second payment showed up days apart.

Contact Klover customer support

Need help? Here’s how to reach Klover:

  1. Help Center: submit a request on Klover’s online Support / Help Center page.
  2. Email: support@joinklover.com, info@joinklover.com or support@klover.app.
  3. Call: 888-293-8767 or 855-649-1213.
  4. Chat: tap the speech-bubble icon in the app or on the website for live chat.
  5. Mail: Klover Holdings, Inc., 222 W Hubbard St, Suite 210, Chicago, IL 60654 or 200 N La Salle St, Suite 2000, Chicago, IL 60601.
  6. Social media: DM the team on Facebook, Instagram, Twitter, TikTok or Pinterest.
  7. Customer care: escalate issues to the Director of Customer Care, Ms. Karla Bautista.

For quicker replies, include the phone number linked to your Klover account and a short description of the issue when you reach out.

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