Cash Advance Apps

How to stop Grid Money from taking money?

Last Updated: Aug 03, 2025

If Grid Money is still taking money from your account, it means your membership is still active. To stop them from taking money, you need to contact their support team at support@getgrid.app and request to cancel your membership.

How do I cancel my Grid Money cash advance account?

To cancel your Grid Money account, you need to contact their support team at support@getgrid.app. Send them an email requesting the cancellation of your account, and they will assist you with the process.

What do users say?

  • Ongoing Charges After Cancellation: Many users report that Grid Money continues to charge monthly fees even after they've canceled their subscription or deleted their account.
  • Difficulty Canceling Subscription: People express frustration with the complicated process to cancel the service, often finding no easy way to stop the charges.
  • Unable to Remove Payment Info: Several reviewers mention they can't remove their bank account or debit card details from the app, leaving them feeling trapped.
  • Lack of Customer Support: Users struggle to reach customer service for help, complaining about unresponsive or nonexistent support channels.
  • Unauthorized Charges: Some users accuse Grid Money of taking money without permission, even when they've never used the app or after they've canceled.

Contact Grid Money customer support

If you're having trouble reaching Grid Money, here are all the ways you can get in touch:

  1. In-app support: Access the 'Help', 'Support', or 'Contact Us' sections within the Grid app. You can also find customer support options through the app's settings menus, including an in-app chat feature.
  2. Website: Visit the official Grid website at getgrid.app and use the 'Contact Us' or 'Support' page.
  3. Email: Send an email to support@getgrid.app.
  4. Call: Reach out by phone at +1 501-566-4743.
  5. Mail: You can send mail to 1112 Bryant St, San Francisco, CA 94103, United States.
  6. FAQs: Check the FAQs within the app for quick answers.