Cash Advance Apps
How to stop Grid Money from taking money?

How to stop Grid Money from taking money?

By Editorial Team
Last Updated: Jun 13, 2025

If Grid Money is still taking money from you, it's likely that your account is still active. To stop them from taking money, you should close your account either through the app or by emailing their support team at support@getgrid.app and requesting to cancel your membership.

How do I cancel my Grid Money cash advance account?

There are two ways to cancel your Grid Money account:

  1. Via the app: Open the Grid Money app, go to account settings, find the membership or subscription options, and select 'Cancel Membership'. Follow the prompts to confirm your cancellation and keep any confirmation messages for your records.
  2. Via email: Send an email to support@getgrid.app explaining that you'd like to cancel your membership.

Make sure to cancel any linked services or automatic payments associated with your Grid Money account to prevent future charges. It's also a good idea to check your bank statements to ensure that no additional fees are processed after cancellation.

Table of contents

How do I cancel my Grid Money cash advance account?What do users say?Contact Grid Money customer support

What do users say?

What do users say about stopping Grid Money from taking money?

  • Difficult to Cancel: Many users report challenges when trying to cancel their Grid Money subscription. Even after submitting cancellation requests, some continue to be charged the monthly fee.
  • Unexpected Charges: Several users mention being charged by Grid Money despite having closed their accounts or canceled their subscriptions, leading to unexpected withdrawals from their bank accounts.
  • Unresponsive Customer Service: Users often express frustration over the inability to reach customer support. Attempts to contact Grid Money for assistance with stopping charges or closing accounts are sometimes met with no response.
  • Unable to Remove Payment Methods: Some users note that the app doesn't allow them to remove their bank or card information, making it difficult to prevent future charges after they've decided to stop using the service.
  • Account Closure Issues: There are complaints about the app not fully deleting accounts upon request. Users have tried multiple times to close their accounts, only to find they are still active and incurring fees.

Contact Grid Money customer support

If you need to contact Grid Money customer support, here are all the ways you can reach them:

  1. In-app support: Use the 'Help', 'Support', 'Contact Us', or settings sections within the Grid app.
  2. Chat: Use the in-app chat features available within the Grid app.
  3. FAQs: Consult the FAQs within the app.
  4. Website: Visit the official Grid Money website (e.g., getgrid.app) and access the 'Contact Us' or 'Support' page.
  5. Call: Contact by phone at +1 501-566-4743.
  6. Mail: Send mail to 1112 Bryant St, San Francisco, CA 94103, United States.