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How to stop Grid Money from taking money?

How to stop Grid Money from taking money?

By Editorial Team
Last Updated: Apr 29, 2025

If Grid Money is still taking money from your account, it means your account is still active. To stop them from withdrawing funds, you need to cancel your membership by contacting their support team at support@getgrid.app. Send them an email requesting to close your account, and remember to provide written notice at least 30 days before your desired cancellation date.

How do I cancel my Grid Money cash advance account?

To cancel your Grid Money account, you need to send a written notice to support@getgrid.app at least 30 days before your desired cancellation date. Make sure to include your full name and any relevant account details. It's a good idea to confirm with support once your account has been closed.

Table of contents

How do I cancel my Grid Money cash advance account?What do users say?Contact Grid Money customer support

What do users say?

After analyzing hundreds of reviews posted in February and March 2025, we found several users expressing frustration about difficulties stopping Grid Money from taking money from their accounts.

  • Charges after cancellation: Multiple users reported being charged monthly subscription fees even after they believed they had canceled their memberships. Some mentioned ongoing charges leading to overdraft fees and financial hardship.
  • Hard to cancel membership: Reviewers complained that canceling the subscription is complicated and time-consuming. They described needing to submit requests through chat and tickets, and waiting for approval, with no straightforward way to cancel.
  • Lack of customer support: Many users struggled to get help from customer service. Attempts to contact support often resulted in automated responses or no reply at all, making it difficult to resolve issues or stop unwanted charges.

Contact Grid Money customer support

If you need to get in touch with Grid Money, here are all the ways you can reach them:

  1. Email: send an email to support@getgrid.app
  2. Phone: call +1 501-566-4743
  3. Mail: send mail to 1112 Bryant St, San Francisco, CA 94103 United States
  4. Website: visit their official website at getgrid.app
  5. App Support: use the app support link in the App Store or Google Play listing

We recommend reaching out via email or phone for the quickest response.