How to delete MoneyLion cash advance app

If you've decided to part ways with MoneyLion, it's important to close your account properly to prevent any future charges and secure your financial information. This guide will help you delete your MoneyLion account and app, ensuring no more payments are deducted from your bank account.

Close Your MoneyLion Account via the App

Before deleting the app from your device, you need to close your MoneyLion account to terminate all associated services and automatic payments.

1. Log In to the MoneyLion App: Open the MoneyLion app on your smartphone and sign in with your username and password.
2. Access Profile Settings: Tap on the profile icon located at the bottom right corner of the screen.
3. Navigate to Membership Options: Select "Membership" from the menu and tap on "Manage My Membership".
4. Initiate Account Closure: Choose the "Close Account" option and follow the on-screen instructions to confirm and complete the account closure process.

Important: Ensure all outstanding balances, including Instacash advances, loans, or any membership fees, are fully paid before attempting to close your account. You are responsible for any unpaid amounts even after closing your account. Closing your account should stop all automatic payments associated with MoneyLion services.

Delete the MoneyLion App from Your Device

With your account closed, you can now remove the MoneyLion app from your device.

For iOS Devices (iPhone or iPad)

1. Locate the App: Find the MoneyLion app icon on your home screen.
2. Activate Edit Mode: Press and hold the app icon until a menu appears or the icons start to jiggle.
3. Delete the App: Tap "Remove App" and select "Delete App" to confirm.

For Android Devices

1. Find the App: Open your app drawer and locate the MoneyLion app.
2. Open Uninstall Options: Press and hold the app icon until options appear.
3. Uninstall the App: Select "Uninstall" and confirm by tapping "OK" or "Uninstall" when prompted.

Verify Cancellation and Monitor Your Accounts

After closing your account and deleting the app, it's advisable to:

• Check for Confirmation: You should receive a confirmation email from MoneyLion regarding your account closure. If you don't receive one, consider reaching out to their customer support to verify that the process is complete.
• Monitor Bank Statements: Keep an eye on your bank statements over the next few billing cycles to ensure that no unauthorized charges occur after cancellation.

Additional Assistance

If you're unable to close your account through the app or prefer to handle the process via email, you can contact MoneyLion customer support for assistance.

Contact MoneyLion Customer Support

• Email: customercare@moneylion.com

1. Compose an Email: Open your email application and write a new email to customercare@moneylion.com.
2. Provide Account Details: Use the subject line "REQUEST TO DELETE MY ACCOUNT" and clearly state that you wish to permanently delete your account, including your account details for verification.
3. Send and Await Response: Send the email and wait for a reply. A support agent will guide you through the account deletion process or confirm that your account has been closed.

Potential Issues and How to Avoid Them

While many users successfully close their accounts without issues, some have reported challenges. Here are tips to avoid common problems:

1. Ensure Complete Cancellation: Make sure you've fully completed the account closure process and received confirmation to prevent continued charges after cancellation.
2. Settle All Balances: Pay off any outstanding dues, including loans, advances, or fees, before initiating the cancellation to avoid unresolved outstanding balances.
3. Persist in Contacting Support: If you have difficulty reaching MoneyLion customer support, continue attempting through different channels like email, app, or website contact form.
4. Monitor Your Accounts: After cancellation, regularly check your bank statements for unexpected charges to detect any reactivation without consent.
5. Keep Documentation: Keep records of all communications and payment confirmations in case you need to dispute future charges or prove that you've settled all debts.

Final Tips

1. Initiate Cancellation Early: Allow at least three business days before your next scheduled payment to ensure there's enough time to process your request and avoid additional charges.
2. Understand Service Loss: Recognize that closing your account will result in the loss of access to all MoneyLion services, including RoarMoney accounts, investment accounts, credit-builder loans, and other features.
3. Be Aware of Reactivation Limits: If you cancel your Instacash membership, you may not be able to sign up again for 60 days.
4. Address Personal Data: Your personal data will be dismantled upon account closure. For complete data removal, you may need to email MoneyLion as prescribed in their privacy policy.

By following the steps outlined above, you can successfully delete your MoneyLion account and app, ensuring that no further payments are deducted from your bank account. Remember to settle any outstanding balances, verify the cancellation, and monitor your financial statements to safeguard against any potential issues. If you encounter difficulties, don't hesitate to reach out to MoneyLion customer support for assistance.

Taking control of your financial apps is a crucial part of managing your money effectively. Regularly reviewing and updating the services you use helps protect your financial health and personal information.