How to delete Klover cash advance app

If you've decided to part ways with the Klover cash advance app, it's important to ensure that your account is properly closed and no additional payments are deducted from your bank account. This guide provides the simplest steps to delete your Klover account and prevent future charges.

Deleting Your Klover Account Through the App

1. Open the Klover App: Launch the app on your mobile device.
2. Access Your Profile: Tap the profile icon located in the upper right-hand corner.
3. Initiate Account Deletion: Scroll to the bottom of your profile page and select "Delete My Account".
4. Confirm Deletion: When prompted, tap "Delete My Account" again to confirm.
5. Acknowledge Deletion Request: On the next page, check the acknowledgment box to finalize your request.

Important Note

If you have any outstanding balances or an advance history with Klover, you cannot close your account through the app. You'll need to contact customer support for assistance.

Deleting Your Klover Account via Email

1. Compose an Email: Write to support@joinklover.com with the subject line "Request to Delete My Klover Account".
2. Include Necessary Information: Provide your full name and the telephone number associated with your Klover account.
3. State Your Request: Clearly ask for your account to be closed and confirm that you wish to revoke any authorizations associated with your account.

Ensuring No More Payments Are Deducted

Revoke ACH Authorization

Deleting your account does not automatically revoke Klover's access to initiate automatic withdrawals (ACH debits) from your bank account. To revoke this access, send an email to support@joinklover.com specifically requesting the revocation of ACH authorization.

Unlink Your Bank Account (Optional)

For added security, you may choose to unlink your bank account.

1. Access Your Profile: Open the Klover app and go to your profile.
2. Select Bank: Tap on "Bank".
3. Remove Bank Account: Tap "Remove" and follow the prompts to complete the process.

Canceling Your Klover Membership or Subscription

1. Access Your Profile: Open the Klover app and tap the profile icon.
2. Go to Membership Settings: Select the "Membership" or "Subscription" section.
3. Initiate Cancellation: Tap on "Cancel".
4. Follow Prompts: Complete any required steps, such as selecting a reason for cancellation and acknowledging terms.
5. Confirm Cancellation: Finalize the cancellation process as prompted.

Note that to avoid being charged for the next billing cycle, cancel your membership at least three business days before the scheduled debit date. After canceling, you'll still have access to the free version of the Klover app.

Potential Issues and Considerations

Outstanding Balances Prevent Closure

Accounts with outstanding balances cannot be closed. Ensure all cash advances and fees are fully paid.

Advance History

If you've previously taken out cash advances, you may need to contact customer support to close your account.

Automatic Payments

If there are unpaid dues, the app may continue to collect payments even after account cancellation.

Delayed Refunds

Refunds for any charges may take 3-5 business days to process. Account closure might be delayed until refunds are confirmed.

Customer Support Response Time

Support is primarily available via email, which may result in delayed responses. Keep records of all communications.

Final Steps to Ensure Account Closure

Confirm Account Deletion

After completing the steps, verify that your account has been closed by attempting to log in or contacting support.

Monitor Bank Statements

Keep an eye on your bank account for any unexpected charges in the following weeks.

Data Privacy

Deleting your account should remove your personal information from Klover's database. If you have concerns, request confirmation from support.

Need Assistance?

If you face any challenges or have questions, you can email support at support@joinklover.com or access live chat support within the Klover app or on their website.

By following these steps, you can confidently delete your Klover cash advance app account and ensure no further payments are deducted. Always make sure to address any outstanding obligations and maintain communication with customer support as needed.