How to delete FloatMe cash advance app

If you've decided that FloatMe is no longer the right fit for you, it's important to properly close your account to ensure no further charges are incurred. Simply uninstalling the app won't stop the monthly fees or close your account. Follow the steps below to delete the FloatMe app and cancel your membership.

Step-by-Step Guide to Cancel Your FloatMe Account

Through the FloatMe App

1. Open the FloatMe App: Launch the app on your mobile device.
2. Tap the Profile Icon: Find and tap the profile icon in the bottom menu.
3. Go to Settings: Select the gear icon or choose the "Settings" option.
4. Select "Close Account": Scroll to the bottom of the Settings menu and tap "Close Account."
5. Follow the Prompts: Complete the steps to permanently cancel your account.

Note: Before closing your account, ensure all pending balances or floats are fully repaid. Outstanding balances may prevent the cancellation from processing.

Alternative Method: Email Request

If you're unable to access the app, you can request account closure via email:

1. Compose an Email: Open your email client and write a new email to support@floatme.com.
2. Set the Subject Line: Use "Request to Close My FloatMe Account" as the subject.
3. Provide Account Information: Include your full name, the email associated with your FloatMe account, and a clear statement requesting the closure of your account.

Important Considerations

To avoid being charged for the next billing cycle, cancellations must be made at least one business day prior to your renewal date. After successfully initiating the cancellation, you should receive a confirmation email. If you do not receive one, contact FloatMe's Member Experience team for assistance.

Your app may display a "Pending Cancellation" status. You will retain access to the app's features until the end of your current billing period. Once your current billing period ends, you will lose access to all app benefits. Reactivation of your account is not possible for 60 days after cancellation.

Remember, deleting the FloatMe app from your device does not cancel your membership or stop monthly fees. You must follow the cancellation steps outlined above.

Monitor your bank statements after cancellation to ensure that no additional charges occur. If you encounter any issues during the cancellation process or have questions, reach out to FloatMe support at support@floatme.com for assistance. By following these steps, you can successfully delete the FloatMe app and stop any future charges. Always ensure you've settled any outstanding balances to prevent any complications during the cancellation process.