How to delete FloatMe cash advance app

Are you looking to delete the FloatMe app and ensure that no more payments are deducted from your account? Managing subscriptions can sometimes be confusing, but this guide will help make the process straightforward. Follow the simple, step-by-step instructions below to cancel your FloatMe membership, close your account, and stop any future charges.

How to Cancel Your FloatMe Membership and Close Your Account

It is important to note that uninstalling the FloatMe app does not cancel your membership or stop the monthly Connection Fee. To fully cancel your membership and prevent further charges, you need to close your account by following one of the methods below.

Method 1: Cancel Through the FloatMe App

1. Open the FloatMe App: Launch the FloatMe app on your mobile device.
2. Access Your Profile: Tap on the 'Profile' icon at the bottom of the screen.
3. Go to Membership Settings: Select the 'Membership' page within your profile.
4. Cancel Membership: Scroll down and tap on the 'Cancel Membership' button.
5. Confirm Cancellation: Follow any additional prompts to confirm and finalize your cancellation.

After completing these steps, you should receive an email confirming your cancellation. Keep this email for your records.

Method 2: Cancel by Email

1. Compose an Email to Support: Create a new email addressed to support@floatme.com.
2. Use the Correct Subject Line: Write 'Request to Close My FloatMe Account' in the subject line.
3. Provide Account Information: Include your full name, the email linked to your FloatMe account, and a clear statement requesting the permanent closure of your account.
4. Send the Email: Send the email to FloatMe support.

The FloatMe support team will process your request and close your account. Be sure to monitor your email for a confirmation message.

Important Notes When Cancelling Your FloatMe Membership

To avoid being charged for the next month, you must cancel at least one business day before your next billing date. Due to processing times, cancellations made less than one business day prior may not be processed in time, and you could still incur a charge. Refunds cannot be provided in such cases.

Ensure that any pending balances or floats are repaid before closing your account. Your authorization to repay outstanding floats remains valid even after account closure.

Upon successful cancellation, the app will display a 'Pending Cancellation' status, and you will receive a confirmation email. If you do not receive this email, contact the Member Experience team at support@floatme.com for assistance.

After initiating account closure, you will no longer be eligible to request floats. You will retain access to other features until the end of your current billing period. After the billing period ends, you will lose access to all benefits and will be unable to reactivate your account for 60 days.

Common Issues and Solutions When Cancelling

If you're having trouble finding the cancellation option within the app, ensure you're on the 'Membership' page in your profile and scroll to the bottom to find the 'Cancel Membership' button.

If you're unable to access the app due to password issues or other access problems, use the email method to request cancellation.

If you experience delays from customer support, remain persistent and keep a record of all communications for reference.

By following this guide, you can confidently delete the FloatMe app and ensure that no further payments are deducted from your account. If you encounter any issues or have questions during the process, don't hesitate to reach out to FloatMe's support team at support@floatme.com for assistance.