How to delete Dave cash advance app

Are you looking to delete the Dave app and ensure that no more payments are deducted from your bank account? Whether you've found a different financial solution or simply no longer need Dave's services, closing your account is straightforward. This guide will walk you through the necessary steps to securely close your Dave account and prevent any future charges.

Steps to Close Your Dave Account Through the App

1. Open the Dave App and Log In: Launch the Dave app on your mobile device and enter your login credentials.
2. Access Settings: Tap on the "Settings" icon, typically found in the main menu or profile section.
3. Edit Your Profile: In the Settings menu, select "Edit Profile" to view your account options.
4. Initiate Account Closure: Scroll down and select "Close my Dave Account".
5. Provide a Reason (Optional): If prompted, provide a reason for closing your account, or skip if optional.
6. Confirm Closure: Follow the on-screen instructions to confirm the closure of your Dave account.

Important Notes

Settle Any Outstanding Balances

Before closing your account, ensure that you have repaid any outstanding balances, such as ExtraCash advances. Dave requires all debts to be settled prior to account closure.

Transfer Remaining Funds

If you have any remaining funds in your Dave account, transfer them to your external bank account before initiating the closure process.

Download Important Documents

Save any necessary documents, such as tax forms or statements, from the app for your records, as you may lose access after the account is closed.

Timing to Avoid Extra Charges

To avoid being billed for the next subscription cycle, cancel your account at least three business days before your next subscription fee is scheduled.

Auto-Payments and Linked Bank Accounts

Closing your Dave account will automatically unlink your bank account and debit card associated with Dave. This action also stops any future auto-payments linked to your account.

Simply Deleting the App Isn't Enough

Uninstalling the Dave app from your device does not close your account or stop charges. You must follow the steps outlined above to properly close your account.

Alternative Method: Closing Your Account via Email

1. Compose an Email: Write an email to "support@dave.com" from the email address associated with your Dave account.
2. Include Necessary Information: In your email, include your full name, Dave account number, the phone number linked to your account, and a clear request to close your account immediately and discontinue any future charges.
3. Send the Email in Advance: Send this email at least three business days before your next subscription fee is due to prevent additional fees.
4. Request Confirmation: Ask for a confirmation that your account will be closed and keep this confirmation for your records.

Potential Issues and Resolutions

Unsettled Balances

Failure to repay outstanding advances may result in Dave declining your account closure request. Always verify that all debts are cleared.

Encountering Difficulties

If you experience issues during the cancellation process, contact Dave's Member Success team for assistance:

• Chat Support: Use the "Chat with us" feature in the app's Settings.
• Email: Reach out to "support@dave.com" for help.

Unauthorized Charges After Closure

In the unlikely event that charges continue after closing your account:

• Contact Your Bank: Report any unauthorized transactions.
• File a Complaint: If unresolved, consider filing a complaint with the Consumer Financial Protection Bureau (CFPB).

By following the steps outlined above, you can confidently close your Dave account and ensure no further payments are deducted. Remember to settle any outstanding balances, transfer any remaining funds, and keep records of your communications. If you need assistance at any point, Dave's customer support is available to help make the process smooth and hassle-free. For any additional questions or support, you can reach out to Dave's customer service at "support@dave.com".