How to delete Brigit cash advance app

If you've decided that the Brigit app no longer suits your financial needs and you want to ensure no more payments are deducted from your account, this guide will walk you through the simplest way to delete your Brigit account and cancel your subscription. We'll provide clear, step-by-step instructions to help you seamlessly end your relationship with Brigit and prevent any future charges.

Steps to Cancel Your Brigit Subscription and Delete Your Account

Before you begin, make sure all outstanding advances or dues are cleared. You won't be able to cancel your subscription or delete your account if you have any pending balances.

Using the Brigit App

1. Open the Brigit App: Launch the Brigit app on your smartphone and log in if you're not already logged in.
2. Access Account Settings: Tap the profile icon in the top right corner of the Home screen to access the Account Settings menu.
3. Navigate to Subscription Settings: Select "My Subscription" from the list of options.
4. Cancel Your Subscription: Tap on "Cancel & Switch to Free plan" and follow the prompts to confirm your cancellation.
5. Confirm Cancellation: A confirmation screen will appear stating that your subscription has been canceled. Take a screenshot or note this confirmation for your records.
6. Delete Your Account (Optional): If you wish to delete your entire Brigit account, return to the Account Settings menu, select "Delete My Account," and follow the prompts to confirm the deletion.

Using the Brigit Website

1. Log In to Your Account: Visit https://app.hellobrigit.com/login and log in with your credentials.
2. Access Settings: Navigate to the "Settings" section of your account.
3. Manage Subscription: Click on "My Subscription".
4. Cancel Your Subscription: Select "Cancel & Switch to Free plan" and confirm the cancellation when prompted.
5. Delete Your Account (Optional): Within the "Settings" menu, select "Delete My Account" and follow the instructions to permanently delete your account.

Contacting Customer Support

If you encounter any issues while attempting to cancel your subscription or delete your account, you can contact Brigit's customer support for assistance. You can send an email to support@hellobrigit.com, stating that you wish to cancel your subscription and/or delete your account. Be sure to include your full name, the email address associated with your Brigit account, and your phone number for verification purposes. Alternatively, within the app, go to the Help section and reach out to customer support through the available contact options.

Important Notes and Considerations

Billing Cycle Charges

Brigit typically charges at the end of the billing cycle. If you cancel your subscription, you may still be charged at the end of the current billing cycle in which you canceled. To avoid unwanted charges, consider canceling well in advance of your billing date.

Credit Builder Loans

If you have an active Credit Builder loan, you'll need to close it before canceling your subscription. Follow the instructions provided in the app to close any open loans.

Loss of Access

After canceling your subscription, you'll lose access to premium features such as Instant Cash, Credit Builder, Credit Monitoring, and Identity Theft Protection.

Confirmation

Always keep a record of cancellation confirmations. This can be in the form of screenshots or saved emails. This documentation can be helpful if you need to dispute any future charges.

Monitor Bank Statements

After canceling, monitor your bank statements to ensure that no additional charges are deducted. If you notice any discrepancies, contact Brigit's customer support immediately.

Reactivation

You can reactivate your Brigit subscription at any time by logging back into your account and selecting a subscription plan.

Free Plan Option

If you're interested in continuing to use Brigit's basic features without a subscription, you can switch to their free plan. Email support@hellobrigit.com requesting to enroll in the free option, and specify that you would like access to advances and/or credit monitoring without subscribing to a paid membership.

Tips to Ensure a Smooth Cancellation Process

Clear Outstanding Balances

Ensure that all your dues are settled before initiating cancellation to avoid delays.

Cancel Before Billing Date

To prevent being charged for the next month, cancel your subscription a few days before your billing cycle renews.

Document Communications

Save all emails and take screenshots of any correspondence with Brigit's customer support.

Stay Polite and Clear

When contacting customer support, be clear about your request and maintain a polite tone to facilitate a helpful response.

Deleting your Brigit app and ensuring no further payments are deducted is a straightforward process if you follow the steps outlined above. By canceling your subscription through the app or website and, if desired, deleting your account, you can effectively end your relationship with Brigit. Remember to settle any outstanding balances, keep records of your cancellation, and monitor your bank statements to ensure no unexpected charges occur. If you encounter any issues, don't hesitate to reach out to Brigit's customer support for assistance. You can contact them via email at support@hellobrigit.com or visit the Brigit Help Center at https://www.hellobrigit.com/help.