Brigit is a financial app that offers cash advances, budgeting tools, and credit-building features to help users manage their finances. If you've decided that Brigit no longer suits your needs and you want to delete the app—and ensure that no more payments are deducted from your account—this guide will walk you through the necessary steps to cancel your membership, close your account, and prevent any future charges.
Before deleting your account, it's crucial to cancel your Brigit subscription to stop any recurring charges. Brigit typically charges at the end of the billing cycle, so to avoid additional fees, it's recommended to cancel your subscription a few days before your billing cycle ends.
To cancel your subscription through the Brigit app, follow these steps:
If you prefer to cancel via the website, follow these steps:
To cancel your subscription via email:
After canceling your subscription, you can proceed to close your Brigit account to ensure all your data is removed and prevent any further transactions.
To request account deletion via email:
Once your request is received, the Brigit support team will process the closure of your account. They may contact you if any additional information is required.
If you have a Credit Builder loan open, you must close it before canceling your subscription and deleting your account. Contact Brigit support if you need assistance with this step.
After canceling your subscription and closing your account, you'll lose access to features such as Instant Cash, Credit Builder, Credit Monitoring, and Identity Theft Protection.
To avoid being charged for the next billing cycle, cancel your subscription several days before your billing period ends. Be aware that you may still be charged at the end of the current billing cycle, even after initiating cancellation. Monitor your bank statements to confirm.
Once your account is closed, any scheduled auto-payments will be stopped automatically. Your linked bank account will no longer be accessed by Brigit after account closure.
While many users cancel their Brigit accounts without issues, some have reported challenges. Here's how to address potential problems:
If you experience issues canceling through the app or website—such as being caught in a loop—use the email method to request cancellation.
Monitor your bank statements for any unexpected charges after cancellation. If you notice unauthorized charges, reach out to Brigit support at info@hellobrigit.com immediately.
If initial responses are unhelpful, persist in communicating or request to escalate the matter. In cases where charges continue, consider contacting your bank to block further transactions from Brigit.
After confirming that your subscription is canceled and your account is closed, uninstall the Brigit app from your smartphone or tablet like you would any other app.
Look for confirmation emails from Brigit regarding your subscription cancellation and account closure. Ensure no additional payments are deducted from your bank account.
Deleting the Brigit app and ensuring that no more payments are deducted involves canceling your subscription, closing your account, and removing the app from your device. By following the steps outlined in this guide, you can effectively terminate your relationship with Brigit. If you encounter any issues during the process, don't hesitate to contact Brigit support at info@hellobrigit.com for assistance.
Remember, always monitor your bank statements after canceling any financial service to ensure that no unauthorized charges occur.