How to delete Albert cash advance app

If you've decided that it's time to part ways with the Albert app, you're not alone. Whether you're looking to cut down on expenses or simply no longer need the service, deleting your Albert account and ensuring no more payments are deducted can be straightforward if you follow the right steps. This guide will walk you through the process to close your Albert account smoothly.

Preparing Your Account for Closure

Before you begin, make sure to bring all your Albert account balances to zero. This includes your Cash, Savings, Investing, and any outstanding Instant Advance balances. Repay any pending advances and withdraw any remaining funds, as transfers may take a few days to process.

Closing Your Account Through the App

1. Open the Albert App: Launch the Albert app on your device.
2. Access the Profile Tab: Tap on the profile icon at the bottom of the screen.
3. Open the Help Center: Tap the menu icon in the top-left corner and select "Help center".
4. Begin Deactivation: Choose "Deactivate or close my accounts" and follow the on-screen prompts. You may be asked to enter your Social Security Number and provide the last four digits of your Albert card.
5. Confirm Deactivation: Read any additional instructions and confirm that you wish to close your account.

Alternative Methods to Close Your Account

If you prefer not to use the app, you can close your Albert account by sending an email to support@albert.com requesting deactivation or closure. Alternatively, you can visit albert.com/deactivate using a web browser and follow the instructions to deactivate your account.

Important Considerations

Cancellation Processing Time

Cancellation may take up to 45 days to process fully. Regular subscription fees will continue to apply during this period, and the fee will auto-renew until your account is officially closed.

Pending Transactions and Deposits

Any direct deposits sent to your Albert account during the cancellation process will be returned, which may take a few days. Transactions made before cancellation will still be honored until the process is complete.

Refunds and Remaining Balances

You may request a return of any unused account balance. A check can be sent to your mailing address on record, though a fee applies. Albert reserves the right not to return any unused balance under $1.00.

Potential Challenges

Some users may experience difficulty locating the cancel option within the app. If you have trouble, revisit the "Help center" and look for "Deactivate or close my accounts". Be prepared to provide verification details like your Social Security Number and Albert card information. Monitor your bank statements to ensure no unexpected fees are charged after cancellation.

Stopping Auto Payments

Once your Albert account is closed, auto payments should stop automatically. If you notice continued charges, you may need to contact Albert support or your bank. You can text "I revoke my ACH authorization from Albert" to the Genius number in the app to stop automatic withdrawals.

Final Tips

1. Cancel Before Billing Cycle Ends: Initiate cancellation before your current billing cycle ends to avoid being charged for the next cycle. If you're on a 30-day free trial, cancel before the trial ends to prevent charges.
2. Contact Support If Needed: If you encounter any issues, reach out to Albert's support team at support@albert.com.
3. Monitor Your Accounts: Keep an eye on your bank accounts and statements to ensure that all transactions have ceased.

Deleting the Albert app and closing your account doesn't have to be complicated. By following the steps outlined above, you can ensure that your account is closed properly and that no further payments are deducted. Remember to settle any outstanding balances and to keep track of your cancellation status. If you face any difficulties, Albert's support team is available to assist you. Taking these steps will give you peace of mind and control over your personal finances.